Urge Mobile

Revdex.com:At this time, I have not been contacted by Urge Mobile regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:
At this time, I have not been contacted by Urge Mobile regarding complaint ID ***
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Urge Mobile regarding complaint ID [redacted].Sincerely,[redacted]

Review: On 3/**/2015 purchase new phone samsung s6 for price $670

plus shipping $25

Agent name in urge mobile : Axil Martinez

next day receive item , payd COD to ups

same day detect problem with phone -cant activate !, Tech from Tmobile store say this not good phone

next day contact Urge mobile to return phone , was created RMA form , & send back to Urge mobile

on april 30 receive email -RMA approved

on may 7 receive invoice for replacement phone & tracking number for delivery

ups say this tracking never was send package

on my calls to urge mobile for past almost 3 month just answer call me back

until nowDesired Settlement: price for this phone already $300 less that I paid , so I want get money what I pay

Consumer

Response:

At this time, I have not been contacted by Urge Mobile regarding complaint ID [redacted].Sincerely,[redacted]

Review: Purchased SIM Kits with Prefunded Value of forty dollars! Without notification from Urge Mobile, They are not honoring the value and we have to now purchase a pin for forty additional forty dollars we didn't find out until we went to their site to activate the products for our customer that they were not honoring the salesDesired Settlement: Honor Plans That has Prefunded Value already paid for right away at no additional cost to our customers or ourselves we Have 9 Simple Mobile Prefunded Kits valued at forty dollars for each kit ( $360 refunded or credit towards equal amount in inventory)

Consumer

Response:

At this time, I have not been contacted by Urge Mobile regarding complaint ID [redacted].

Sincerely,