Urgent Dental Care Reviews (5)
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Urgent Dental Care Rating
Address: 2010 S. Hurstbourne Parkway, Louisville, Kentucky, United States, 40220
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Complaint: [redacted] I am rejecting this response because: there was no apology for the rude attitude or the fact that they hung up on my daughter and me on different occasions? The situation wasn't handled like a professional business should be runTheir website advertise that they accept all patients(even if you have a regular dentist), not just emergencies Sincerely, [redacted]
Complaint: ***
I am rejecting this response because: there was no apology for the rude attitude or the fact that they hung up on my daughter and me on different occasions The situation wasn't handled like a professional business should be runTheir website advertise that they accept all patients(even if you have a regular dentist), not just emergencies
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because: there was no apology for the rude attitude or the fact that they hung up on my daughter and me on different occasions The situation wasn't handled like a professional business should be runTheir website advertise that they accept all patients(even if you have a regular dentist), not just emergencies
Sincerely,
*** ***
Friday, July 28, after 2pm your daughter called our officeAt that time, we had people waiting for services, because Friday are the busiest day of the week for the office, all whom had severe painYour daughter called us to request an extraction. We are a private office, not a clinic,
and our primary goal is to assist patients who have dental painWe asked if your daughter was in any pain, and was told that there was no painShe did not have an emergency but instead wanted to procure a same day extractionBecause this was not an emergency we were unable to see her immediately and told her so at that time.Our office also sees and assists people with non-emergency dental workIf your daughter does not want to return to her regular provider, which she mentioned to us, for any reasons she needs to call a make a regular appointment, and we would be happy to help her
Friday, July 28, after 2pm your daughter called our officeAt that time, we had people waiting for services, because Friday are the busiest day of the week for the office, all whom had severe painYour daughter called us to request an extraction.? We are a private office, not a clinic,
and our primary goal is to assist patients who have dental painWe asked if your daughter was in any pain, and was told that there was no painShe did not have an emergency but instead wanted to procure a same day extractionBecause this was not an emergency we were unable to see her immediately and told her so at that time.Our office also sees and assists people with non-emergency dental workIf your daughter does not want to return to her regular provider, which she mentioned to us, for any reasons she needs to call a make a regular appointment, and we would be happy to help her