Urgent Tax Help

Initial Business Response /* (1000, 8, 2015/07/30) */
Contact Name and Title: *** ***/ Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@urgenttaxhelp.org
Client hired us on June 26, to represent them in front of the IRS in regards to their tax problemThe power of attorney was
filed and the negotiations begun with the IRSWe have proof of all conversations and documents filed with the IRSIn their complaint, they state that our phone number isn't workingThis is untrue, our client call back number is the same number on our website, it is always workingThese clients have never called us to let us know they are dissatisfiedThey submitted a charge back claiming fraud and the bank found their allegations to be untrue and where not awarded any money backAt one point the bank conferenced in the client with us to discuss their allegations and they hung up, once again the bank decided that they were being untrueIf the clients were dissatisfied with our services they should have made an effort to contact usWe assure you that some of their money would have been returned
We are still willing to negotiate a refund with these clients or continue working on their casePlease have them call us at XXX-XXX-XXXX or email us at ***@urgenttaxhelp.org