Urgicare O'Fallon

I have reviewed the billing statement for this patient and I show per itemized billing there is a charge for lab work, and a charge for an urgent care visit only.  I will mail out an itemized bill out to the patient for his records. The Infiniti Med bill is the charge for the physician who...

serviced the patient at the urgent care only which is the reason for the dr's facility and the hospital billing.   This is not a double billing but standard procedure for patients who are seen at the O'Fallon Urgent Care.Again this is not a double billing and it is a valid debt.  If the balance is not resolved within a specified time of 45 - 60 days, it will be subject to go to collections. We do have financial assistance programs available to the patient and a payment plan to assist with any outstanding balances.If there are any further questions or concerns, our office can be reached at [redacted].  Any of the representatives will be able to assist you.[redacted]HSHS Billing Dept.

Initial Business Response /* (1000, 10, 2015/08/04) */
Good Afternoon,
Our facility has a department that is happy to take this individual's formal complaint and assist with investigation and follow-up directly with the patient. We value each individual's privacy and do not provide any medical...

or insurance information as per HIPAA guidelines.
Please provide this individual with our point of contact: Performance Excellence XXX-XXX-XXXX Ext. [redacted] is our Administrative Secretary who will take your concern or you may also try Ext. [redacted] if they are not available.
Thank You for assisting in this matter.