Thank you for informing me of this complaint. I've e-mailed Ms. [redacted] to thank her for alerting me to this over-sight and to let her know that the shipping and handling amount has now been added to the invoice. I have forwarded a copy of the invoice to her as well. While we...
were given authorization to charge a Security Deposit of $1,500.00 we chose to only deduct $500.00 towards the cost of the table. I've attached all of our correspondence for reference and look forward to closing out Ms. [redacted]'s rental. Due to the shipping and handling charges, there is an outstanding balance of $17.19 on Ms. [redacted]'s account. I'm sure this will get resolved at her earliest convenience. Thank you for all your assistance in this matter - Renae C[redacted]
Thank you for informing me of this complaint. I've e-mailed Ms. [redacted] to thank her for alerting me to this over-sight and to let her know that the shipping and handling amount has now been added to the invoice. I have forwarded a copy of the invoice to her as well. While we...
were given authorization to charge a Security Deposit of $1,500.00 we chose to only deduct $500.00 towards the cost of the table. I've attached all of our correspondence for reference and look forward to closing out Ms. [redacted]'s rental. Due to the shipping and handling charges, there is an outstanding balance of $17.19 on Ms. [redacted]'s account. I'm sure this will get resolved at her earliest convenience. Thank you for all your assistance in this matter - Renae C[redacted]