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URT E&R Towing, Inc.

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Reviews URT E&R Towing, Inc.

URT E&R Towing, Inc. Reviews (2)

Initial Business Response /* (1000, 5, 2015/07/28) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@unitedroadtowing.com
Spoke with the vehicle owner to request more information in addition to needing to see estimates of repair regarding situation
Waiting for response
Initial Consumer Rebuttal /* (3000, 7, 2015/08/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They called me and tried to justify their actions

Initial Business Response /* (1000, 5, 2015/09/14) */
Contact Name and Title: Michael ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@unitedroadtowing.com
The complainant's vehicle was towed and subsequently impounded due to the fact that it was not displaying an authorized parking
permitThe rules for the property from which this vehicle was towed require that all vehicles not parked in an identified visitor space must clearly display an authorized parking permitThe complainant has acknowledged that his vehicle was not in compliance with the rules of the propertyIt is not permissible to bring to our office a permit after the vehicle has been towed
We therefore deny this claim
Initial Consumer Rebuttal /* (3000, 7, 2015/09/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I showed my proof that my car belonged in the lotI brought my parking permit with me to the officeAny charges should have been waived at that point!
Final Business Response /* (4000, 9, 2015/09/25) */
Contact Name and Title: Michael ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@unitedroadtowing.com
Again, all vehicles parked in the lot MUST display a parking permit or park in a designated visitor areaThis particular vehicle did neither and was subsequently towedBringing a permit to our office after a vehicle has been towed is an admission that the vehicle was not parking in complianceWe tow any vehicle that we identify without having a parking permit displayedIt is the vehicle owner's responsibility to ensure that their vehicle has a permit properly displayed

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Address: 16325 S Crawford Ave, Markham, Illinois, United States, 60428-5309

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