US Auction Brokers

I never had an issue with this site until today! I bid on some earrings and after almost a week they send me an email claiming their warehouse was unable to locate my earrings and that my original payment of 389.23 would be charged back to my original payment method. Not much longer my credit card company sends me an email asking if I recognize a transaction made from us auction brokers in the amount of 389.23! I immediately called my credit card company and they informed me not only did they take another 389.23 but they made it a reoccurring charge for monthly payments! I then try to contact us auction brokers and when they pick up I get an answering service saying they will leave a message for someone to call me back! I spent money with these crooks! Lots of money! And they will never get another dime! And how convenient they lose a pair of earrings!

Terrible response team. Bid on 7 items for a “” 1 DAY AUCTION “”. Never hit “ auto bid “ for bidding. Wanted to bid myself when I received an email stating I was outbid. I “Created a ticket” to complain. A rep called and left a VM saying to respond to my email that said my item was already autobid for me and reply to that email saying “” I retract my autobid “”. Said that would make the autobid turn off. WRONG! Did that with 7 items. Never heard back. As the time ticked closer to the end of 1Day Auction, I still was high bidder. Once the time ended. I got the email saying invoice ready. $301 later it said sent 4 items to shipping department. The NEXT DAY, the same items of the previous 1DAY auction stating auction completed I I noticed the other 3 items still showed I was still the high bid. It showed the auction now had another day left. Same scenario I got screwed with the invoice ready BS. $401 later, sent to shipping department. I so wanted to NOT pay and F them, can’t afford to be sent to collections. My initial issue was why would they have an On/Off option for auto bid in the first place when it disappeared and I have no way to cancel when I never said “On” in the first place. STILL waiting for a response telling them I want them to cancel my subscription/membership/relationship/BS. Of course you can’t find an option to do so yourself. 🤬🤬

Jewelry items - stone size, color, clarity issues. Advertised diamond earings at 48 points each - stone are just over 25 points each. I will not use them again. CAN'T BE TRUSTED

Their COA are all fake or from companies that are longer in business due to this. I took over 30 pieces of supposed original lithographs to several real appraisers and not one piece of art is actually a lithograph. My attorneys are on it

They can bid on the items they are auctioning. Watch out for the max bid option. It always hits your max bid. They have many false bidders with interesting names to go with them. They want x amount of dollars for every item and if they don't get it they simply bid themselves and keep it for another auction. Check it out for yourself it's in their auction explanations. I found it very odd that of the many many hundreds or even thousands of items they have every single item is bid on and bid on highly. And having to pay shipping on each item separately is borderline criminal. $20 to ship a single ring or coin is also suspect. All I can say is be wary and watch how things go before you bid. Even watch for a few weeks. Good luck

I won a bid for a couple of rings on the site was super excited until I found out just what kind of site this place is . So eventually the items showed up and it took alot longer then advertised. When it finally got here it wasn't like anything that was advertised on the site the quality of the jewlry looked like it was used maybe to teach or train new jewlers maybe going to school or something like that because the quality of the jewelry wasn't like anything I had ever seen before even the cheapest jewelry stores in the past had way better jewelry in comparison. Honestly there was no way to even explain how bad it was you had to see it to truly understand what I'm talking about ..So then I finally got ahold of somebody that worked there and they told me that I could return it for a full refund I then mailed it all back to them and they only gave me 1038 out of the 4252 . I contacted a guy buy the name of Justin he assured me that it would be taken care of and now here we are months later and I cant get anybody to return a phone call or email. And forget about the answering service they are about as good as a robot they don't know anything about anything. It was just really upsetting because the jewlry was ment to be ingagement for my girlfriend and now I'm out of the jewelry and the money . Don't make the same mistakes that I did or you could loose even more then me. I don't know what direction to even try to go in . I guess I will try to take then to small claims court to try to recoup some of the money that way I'm truly shocked how this place does business. It's not really even a aution site they have the same stuff stocked in where houses all over the US it's a scam all the way through .

I have had several dealings with US Aucton brokers and all have gone very well. I would tell family and friends they are safe to deal with and handle their business very professionally. And I am not friends or have relatives that work there in case anyone feels this is a phony review.
Bill Evans

I found that TAGZ is a scam. I also invested on their platform and after they kept asking me for kyc I got suspicious and did not invest more. They did not give me my investment (50,000 €) nor profits back. I found recoverwealthnow360 at g mail dot com before I they could drain me. I reported the situation and got a settlement claim (Investments + profits + damages).
Now before I do anything with my newly returned wealth, I am thinking of minimizing the damage. Does anyone scammed by TAGZ had to take a loss? No! Because we have help. I would probably have lost my investment without hearing that recoverywealthnow360 ad on the Radio. But I want to minimize the damage now I have successfully received my claim to withdraw my investment

Dear Revdex.com, January 19, [redacted] has an issue with items he had won in our auction from the "Vendor Warehouse" categories which states very clearly on each item that shipping could take a long time due to some items may be coming from OverSeas.Since then, one item has been cleared in customs in NY and left that facility on December 22ndHowever, the item appears to have been lost and a lost package claim has been issued.The other item finally made it through customs and it left Chicago on 1/16/for delivery.Even though the customer will receive 1, if not both, of the items won, we are giving him a one-time Courtesy and refund both items.We make sure we disclose all information for users so they can decide if they would like to bid on an item or notWe also request that our users read the descriptions carefully and Contact us with any questions,Thank you,U.SAuction BrokersRevdex.com ID [redacted]

Dear Revdex.com, January 19, [redacted] won an item from our Vendor Direct category which states that items may come from overseasThe item was shipped on 8/16/and the customer received it by SeptemberCustomer claims that the item was not opened due to personal issuesThe Won item was moved from one residence to another before being openedThe customer states that when he opened the package, the item was damagedWe were notified this on 11/22/2016.Even though our terms and agreements state that we need to be notified within business days of receipt with any issues, we were going to contact the VendorWe asked the customer to send us photographs which he refused.As a one-time courtesy, we will Credit him his hammer of $Because we are an auction house, the item cannot be replaced.Thank you,U.SAuction Brokers Revdex.com ID# [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] I thank us auction co for the dollars back ....it was not the I spent but after I spent so much time on this I was happy for what I got any one was a heavily damaged gun safe?

From: Date: Tue, Feb 7, at 5:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: [email protected]'m sorry, I sent you a message that I have been satisfied, I guess you never got itTHANK YOU FOR YOUR HELP

Dear Revdex.com, 0CT October 13", 2016We're responding to the complaint ID ***We looked into this and found that this was an obvious error on our part with the shipping chargeWe gave the customer a credit and charged him what should have beenThe customer was refunded $80.All of our
pricing is displayed so anyone who decides to bid, knows exactly what they are going to payWe do not hide any feesWhen the customer was viewing the item, if he had called us before the auction closed, AND, before he paid, we would have taken care of this immediately.This case has been resolved.Thank you,

Dear Revdex.com, January 19, 2017[redacted] has an issue with 2 items he had won in our auction from the "Vendor Warehouse" categories which states very clearly on each item that shipping could take a long time due to some items may be coming from OverSeas.Since then, one item has been cleared in customs...

in NY and left that facility on December 22nd. However, the item appears to have been lost and a lost package claim has been issued.The other item finally made it through customs and it left Chicago on 1/16/2017 for delivery.Even though the customer will receive 1, if not both, of the items won, we are giving him a one-time Courtesy and refund both items.We make sure we disclose all information for users so they can decide if they would like to bid on an item or not. We also request that our users read the descriptions carefully and Contact us with any questions,Thank you,U.S. Auction BrokersRevdex.com ID [redacted]

Dear Revdex.com, January 19, 2017[redacted] won an item from our Vendor Direct category which states that items may come from overseas. The item was shipped on 8/16/2016 and the customer received it by September. Customer claims that the item was not opened due to personal issues. The Won item was...

moved from one residence to another before being opened. The customer states that when he opened the package, the item was damaged. We were notified this on 11/22/2016.Even though our terms and agreements state that we need to be notified within 10 business days of receipt with any issues, we were going to contact the Vendor. We asked the customer to send us photographs which he refused.As a one-time courtesy, we will Credit him his hammer of $218.00. Because we are an auction house, the item cannot be replaced.Thank you,U.S. Auction Brokers Revdex.com ID# [redacted]

Dear Revdex.com, July 16th, 2015We are answering the complaint ID [redacted].The credit of$481.50was credited on July 2nd to the user's credit card as was told to thecustomer. XXXXXXXXX-287E54D0-XXXX-4002-9AC8-712XXXXXXXXX.We have no control on how fast or how slow a customer's credit card company processes...

credits. Wehave heard it could take up to 10 business days. As the customer stated, they have been with us for years.We have always gone out ofthe way for our customers as we did for her by crediting her immediatelyonce we were aware of any issue. Again, we have no way on controlling how a user's credit cardcompany's processes credits. She has been credited in full.Thank you,Pamela S[redacted]Account Manager[redacted]Office: ###-###-####Patient Financial ServicesJuly 14, 2015JUL 2 0 2015Revdex.com1411 K. Street, 10,h FloorWashington, DC 20005Re: Letter of Complaint ID» [redacted]Dear Mr. [redacted],We received your letter dated Friday, June 12, 2015 with the above reference number.We acknowledge the complaint for Ms. [redacted] date of service March 21, 2015 and the payment sherefund request in the amount of $300.49.OnJune 11, 2015, our office received Ms. [redacted]'s letter and it included the refund check dated12/16/14, in the amount of $300.49 that [redacted] issued. Ms. [redacted] requested that we void our refundcheck and reissue the refund back to her HSA (Health Saving Account) debit card.On June 18, 2015, our office voided the refund check in the amount of $300.49 and re-issued the refundback to the HSA (Health Saving Account) debit the same day.On June 19, 2015 our Customer Services Supervisor Mr. [redacted] called Ms. [redacted] and notified her of therefund being credited back to her HSA (Health Saving Account) debit card.If Ican be any further assistance please call me at ###-###-####.Sincerely,Carlette D[redacted]Patient Financial ServicesManager[redacted].org

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]
I thank us auction co for the 218.00 dollars back ....it was not the 277.00 I spent but after I spent so much time on this I was happy for what I got.  any one was a heavily damaged gun safe?

Dear Revdex.com, July 16th, 2015We are answering the complaint ID [redacted]. Verdana; font-size: 11px;">The credit of$481.50was credited on July 2nd to the user's credit card as was told to thecustomer. XXXXXXXXX-287E54D0-XXXX-4002-9AC8-712XXXXXXXXX.We have no control on how fast or how slow a customer's credit card company processes credits. Wehave heard it could take up to 10 business days. As the customer stated, they have been with us for years.We have always gone out ofthe way for our customers as we did for her by crediting her immediatelyonce we were aware of any issue. Again, we have no way on controlling how a user's credit cardcompany's processes credits. She has been credited in full.Thank you,Pamela S[redacted]Account Manager[redacted]Office: ###-###-####Patient Financial ServicesJuly 14, 2015JUL 2 0 2015Revdex.com1411 K. Street, 10,h FloorWashington, DC 20005Re: Letter of Complaint ID» [redacted]Dear Mr. [redacted],We received your letter dated Friday, June 12, 2015 with the above reference number.We acknowledge the complaint for Ms. [redacted] date of service March 21, 2015 and the payment sherefund request in the amount of $300.49.OnJune 11, 2015, our office received Ms. [redacted]'s letter and it included the refund check dated12/16/14, in the amount of $300.49 that [redacted] issued. Ms. [redacted] requested that we void our refundcheck and reissue the refund back to her HSA (Health Saving Account) debit card.On June 18, 2015, our office voided the refund check in the amount of $300.49 and re-issued the refundback to the HSA (Health Saving Account) debit the same day.On June 19, 2015 our Customer Services Supervisor Mr. [redacted] called Ms. [redacted] and notified her of therefund being credited back to her HSA (Health Saving Account) debit card.If Ican be any further assistance please call me at ###-###-####.Sincerely,Carlette D[redacted]Patient Financial ServicesManager[redacted].org