US Auto Upholstery Reviews (2)
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US Auto Upholstery Rating
Address: PO Box 681009, Houston, Texas, United States, 36068-1009
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Address: PO Box 681009, Houston, Texas, United States, 36068-1009
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Sent: Friday, April 15, 12:PM Subject: Complaint We received a complaint about one of our items we sell on ***, one of my employees responded to the customer immediately to take action on the returnWe spoke to the customer and explained briefly that out return policy is days
after purchase , they did not meet the qualification for a return and a full refundWe contacted *** and the representative told us we are in all right to not refund the moneyThen we contacted the customer and explained briefly what was going on and they agreed for us to resend them the seat so they can keep it and make their money they paid our company worth it. They have our item they purchased from us and agreed to what we spoke on the phone. If you have any other questions please give me a call Thank You ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.