Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] No money has been received, by my bank, [redacted] , in **, up until, today, 14/8/2115My bank will inform me if the receive this refundMy view is that U.SBeef held the card noon their file, that was used in a legitimate, transaction about two years ago, and either willfully or by a mistake, used the information againNo further purchase was made in May this year, when my card was debited Regards, [redacted]
I spoke with Ms [redacted] on 7/and we discussed having her representative coming to her homeHer husband doesn't drive and she doesn't drive that farI told her that we would get with her representative and have him go to her residence for her exchangeThanks [redacted]
Unfortunately I am no longer working with us beefThis company was raided on 8-26-I am sorry bu you will not get your money back from Joey I assure that if you contact the attorney general Eric Gooding, he will be more than happy to assist you
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have been calling this company several month before I contact no one will answer or return my calls
Regards,
*** ***
Mr *** came into our office and dropped off his letter of cancellation this morningI wrote up the report and called him to let him know when the Customer Service Manger gets into the office we will contact him for an appointment to bring in his productHe made this purchase on 7/and we
received the letter this morning at approximately 9:It is 11:at this time and we will be contacting Mr *** within business hours.***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***
Man was here from Ohio Beef and made the exchange as promised. We are satisfied. Thank You. *** & ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Please call me after 1:to discuss my complaint Thank you!
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I
reviewed appear below
I have read the message from the beef company and it is not completely true. I did talk with some lady and she agreed to exchange the beef for something else, chicken and cheese cakes. She also said that someone would contact me about to set u an appointment to make that exchange and no one ever called. I have called them back two times since to try to set up the time and have not heard from them. So I still don't know where I stand.*** *** *** *** **. *** ** *** *** *** after noon. I am in Cardiac Rehab until 11:am and am not at home until around noon
Regards,
*** ***
I just called Ms *** and left her another messageShe has failed to contact us to schedule her appointment.7/7/ called customer left message7/14/ called customer left message7/21/ called customer left message***
I spoke with Ms [redacted] on 7/21 and we discussed having her representative coming to her home. Her husband doesn't drive and she doesn't drive that far. I told her that we would get with her representative and have him go to her residence for her exchange. Thanks[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have read the message from the beef company and it is not completely true. I did talk with some lady and she agreed to exchange the beef for something else, chicken and cheese cakes. She also said that someone would contact me about to set u an appointment to make that exchange and no one ever called. I have called them back two times since to try to set up the time and have not heard from them. So I still don't know where I stand.[redacted]. [redacted] phone [redacted] after noon. I am in Cardiac Rehab until 11:30 am and am not at home until around noon.The beef company still has not called nor did they leave me a message the last time. How long do they have to make this deal right? I want to know.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your...
reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
No money has been received, by my bank, [redacted], in **, up until, today, 14/8/2115My bank will inform me if the receive this refundMy view is that U.S. Beef held the card no. on their file, that was used in a legitimate, transaction about two years ago, and either willfully or by a mistake, used the information again. No further purchase was made in May this year, when my card was debited.
Regards,
[redacted]
We guarantee all of our products for 1 year from the date the product was purchased. She can contact our office and schedule a time to bring the product to US Beef and we will exchange for a product we currently carry.Thanks[redacted]
The above attachements is all the information the two gentleman gave me. No business cards. No brochures. No names or call back number. Nothing. No visible ID or permits on their persons, nor did I get their names. One gentleman, however, was wearing a white US Beef polo shirt. This above attachment...
was the receipt given to me after the etching of my debit card and the writing down of my CCC on a previous "receipt." The gentleman then proceeded to call my debit card in to a lady I'm assuming was at the "office" and would not leave until a confirmation code was given, stating the transaction was complete. The whole transaction took around half hour or more, as I was given the excuse the lady was "running multiple cards at a time" which was delaying processing. One man also stated his was his mother-in-law doing the processing. After they left, I replayed the entire transaction in my head and decided to check my bank account. Fifth Third is usually pretty good at posting transactions right away on the APP or Website and I found it odd this transaction read as follows: 10/26/2015 $348.00 DEBIT CARD PURCHASE AT [redacted] That struck me as odd, considering both men stated they were from the Cincinatti area, so I immediately blocked my debit card, per my bank's request. I am unable to obtain an official bank statement, but did copy the transaction title from my account. I can submit my bank statement when it becomes available, upon request. The gentlemen in general did not conduct themselves in a professional manner, in my opinion. No uniforms (except the one), smoking up a storm the entire time they were at my home, very pushy and rude which magically disappeared once I agreed to buy (and this was after several times of me virtually saying I was not interested). Not great representation of the company appearance and attitude-wise. I didn't appreciate being lied to as well. The gentleman I dealt with the most stated they were Revdex.com accredited and he was giving me quite the deal. According to their chart, one box typically runs 448 or 488 a box (my memory is foggy on this area), and because they just wanted to get home after being on the road for 72 hours straight, they were going to throw in a box for free for a grand total of 348 for two boxes and I was not to tell his manager. He stated at that price, I will be paying roughly 2 to 3 bucks a piece of meat. Well, I redid the math and that was a blatant lie, as I was paying roughly 7 TO 9 DOLLARS a piece of meat at my price. The gentleman also stated they typically have to charge 4% for processing fees with debit and credit unless I pay straight cash and for today to get rid of those boxes, he was going to "eat that charge" on the debit card. The whole experience has rubbed me the wrong way and I just have an eerie feeling about these two gentlelmen. The way they conducted themselves in what I sure hope they don't consider "professional" speaks volumes about this company, impression-wise. Even with my card blocked, I have a bad feeling and just want to give the meat back and have my money back with no hard feelings. I have never seen a door to door company conduct themselves quite like this place and wuite frankly it frightens me they stated they may come back in the Spring. I can provide further details upon request. Thank you for taking a look into this rather peculiar transaction and hopefully something good can come out of this, whether it be significant retraining on this company's part or warning other potential victims of this type of scam. Thanks again.
We tried to contact Ms [redacted] on July the 7th and left a message. We were waiting to hear back. I will do a follow up call so we can schedule her exchange.[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] No money has been received, by my bank, [redacted] , in **, up until, today, 14/8/2115My bank will inform me if the receive this refundMy view is that U.SBeef held the card noon their file, that was used in a legitimate, transaction about two years ago, and either willfully or by a mistake, used the information againNo further purchase was made in May this year, when my card was debited Regards, [redacted]
I spoke with Ms [redacted] on 7/and we discussed having her representative coming to her homeHer husband doesn't drive and she doesn't drive that farI told her that we would get with her representative and have him go to her residence for her exchangeThanks [redacted]
Unfortunately I am no longer working with us beefThis company was raided on 8-26-I am sorry bu you will not get your money back from Joey I assure that if you contact the attorney general Eric Gooding, he will be more than happy to assist you
Joey said she has taken care of this situation and has reassured that the charge was removed.Christa
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have been calling this company several month before I contact no one will answer or return my calls
Regards,
*** ***
Mr *** came into our office and dropped off his letter of cancellation this morningI wrote up the report and called him to let him know when the Customer Service Manger gets into the office we will contact him for an appointment to bring in his productHe made this purchase on 7/and we
received the letter this morning at approximately 9:It is 11:at this time and we will be contacting Mr *** within business hours.***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***
Man was here from Ohio Beef and made the exchange as promised. We are satisfied. Thank You. *** & ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***
We have contacted Ms *** to schedule an exchange for her product.***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Please call me after 1:to discuss my complaint Thank you!
*** ***
Is this a rebuttal or is this new? I am forwarding this to Joey to see if she has recollection of this? ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I
reviewed appear below
I have read the message from the beef company and it is not completely true. I did talk with some lady and she agreed to exchange the beef for something else, chicken and cheese cakes. She also said that someone would contact me about to set u an appointment to make that exchange and no one ever called. I have called them back two times since to try to set up the time and have not heard from them. So I still don't know where I stand.*** *** *** *** **. *** ** *** *** *** after noon. I am in Cardiac Rehab until 11:am and am not at home until around noon
Regards,
*** ***
I just called Ms *** and left her another messageShe has failed to contact us to schedule her appointment.7/7/ called customer left message7/14/ called customer left message7/21/ called customer left message***
I spoke with Ms [redacted] on 7/21 and we discussed having her representative coming to her home. Her husband doesn't drive and she doesn't drive that far. I told her that we would get with her representative and have him go to her residence for her exchange. Thanks[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have read the message from the beef company and it is not completely true. I did talk with some lady and she agreed to exchange the beef for something else, chicken and cheese cakes. She also said that someone would contact me about to set u an appointment to make that exchange and no one ever called. I have called them back two times since to try to set up the time and have not heard from them. So I still don't know where I stand.[redacted]. [redacted] phone [redacted] after noon. I am in Cardiac Rehab until 11:30 am and am not at home until around noon.The beef company still has not called nor did they leave me a message the last time. How long do they have to make this deal right? I want to know.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your...
reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
No money has been received, by my bank, [redacted], in **, up until, today, 14/8/2115My bank will inform me if the receive this refundMy view is that U.S. Beef held the card no. on their file, that was used in a legitimate, transaction about two years ago, and either willfully or by a mistake, used the information again. No further purchase was made in May this year, when my card was debited.
Regards,
[redacted]
We guarantee all of our products for 1 year from the date the product was purchased. She can contact our office and schedule a time to bring the product to US Beef and we will exchange for a product we currently carry.Thanks[redacted]
The above attachements is all the information the two gentleman gave me. No business cards. No brochures. No names or call back number. Nothing. No visible ID or permits on their persons, nor did I get their names. One gentleman, however, was wearing a white US Beef polo shirt. This above attachment...
was the receipt given to me after the etching of my debit card and the writing down of my CCC on a previous "receipt." The gentleman then proceeded to call my debit card in to a lady I'm assuming was at the "office" and would not leave until a confirmation code was given, stating the transaction was complete. The whole transaction took around half hour or more, as I was given the excuse the lady was "running multiple cards at a time" which was delaying processing. One man also stated his was his mother-in-law doing the processing. After they left, I replayed the entire transaction in my head and decided to check my bank account. Fifth Third is usually pretty good at posting transactions right away on the APP or Website and I found it odd this transaction read as follows: 10/26/2015 $348.00 DEBIT CARD PURCHASE AT [redacted] That struck me as odd, considering both men stated they were from the Cincinatti area, so I immediately blocked my debit card, per my bank's request. I am unable to obtain an official bank statement, but did copy the transaction title from my account. I can submit my bank statement when it becomes available, upon request. The gentlemen in general did not conduct themselves in a professional manner, in my opinion. No uniforms (except the one), smoking up a storm the entire time they were at my home, very pushy and rude which magically disappeared once I agreed to buy (and this was after several times of me virtually saying I was not interested). Not great representation of the company appearance and attitude-wise. I didn't appreciate being lied to as well. The gentleman I dealt with the most stated they were Revdex.com accredited and he was giving me quite the deal. According to their chart, one box typically runs 448 or 488 a box (my memory is foggy on this area), and because they just wanted to get home after being on the road for 72 hours straight, they were going to throw in a box for free for a grand total of 348 for two boxes and I was not to tell his manager. He stated at that price, I will be paying roughly 2 to 3 bucks a piece of meat. Well, I redid the math and that was a blatant lie, as I was paying roughly 7 TO 9 DOLLARS a piece of meat at my price. The gentleman also stated they typically have to charge 4% for processing fees with debit and credit unless I pay straight cash and for today to get rid of those boxes, he was going to "eat that charge" on the debit card. The whole experience has rubbed me the wrong way and I just have an eerie feeling about these two gentlelmen. The way they conducted themselves in what I sure hope they don't consider "professional" speaks volumes about this company, impression-wise. Even with my card blocked, I have a bad feeling and just want to give the meat back and have my money back with no hard feelings. I have never seen a door to door company conduct themselves quite like this place and wuite frankly it frightens me they stated they may come back in the Spring. I can provide further details upon request. Thank you for taking a look into this rather peculiar transaction and hopefully something good can come out of this, whether it be significant retraining on this company's part or warning other potential victims of this type of scam. Thanks again.
I spoke with Mr [redacted] on 8/19 and he did receive his credit. I sincerely apologize for any inconvenience.[redacted]
We tried to contact Ms [redacted] on July the 7th and left a message. We were waiting to hear back. I will do a follow up call so we can schedule her exchange.[redacted]