US Chimney Corp.

Review: In April 2013 I hired US Chimney Service to install a new Chimney venting from my boiler and hot water heater to outside of the house. The service guys installed the chimney venting pipes from the appliances to the side of the house (Not on top of the roof). I asked the service guys whether this installation is correct and up to the code to leave the venting pipe just one the side of the house. They confirmed that the installation is proper and up to the code. Then in 2014 I place my house for sale and accepted an offer in April 2014. The buyer hired a home inspector who immediately identified the chimney vent as an illegal hookup and not to the code. So the buyer made a repair rider to the contract to have that fixed and brought up to the code. I called the US Chimney and explained the situation. The [redacted] the company ([redacted]) said I have to pay another $2500 to bring the chimney venting up to the code. Then I showed him the service repair invoice they did in 2013 which states that the repair was done according to the code. He ([redacted]) said that there is nothing he can do but charge me to fix it. Then I called him many many times but he was not cooperate at all and even started using profanity.

I then hired another Chimney service to fix that repair and bring the chimney venting up to the code. Now I am requesting that the US Chimney to please refund my $1000 they charged for the improper repair they did.

ThanksDesired Settlement: The business should not give misrepresentation of material facts and do the job to the town code and should be all legal

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and found out that I filed the complaint against wrong company. It is not US Chimney, it is actually Certified Chimney Services Inc. Really sorry about the confusion, I will go ahead and close this complaint

Sincerely,