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U.S. CONSTRUCTION

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U.S. CONSTRUCTION Reviews (3)

Where do I began? My water heater went out Saturday night. My warranty company tried to reach them that night. Called my warranty company Sunday and they were still trying to reach them. Called again Monday morning since no one wanted to contact me and the warranty company gave me their number so that I could contact them. Called made a same day appointment. The contractor came out just to tell me yes, you need a new water heater and by the way you need to obtain a permit before we can do any work. I paid the deductible and he left. The next day I paid for the permit for a water heater-that's apparently new since last year. Stupid! Oh did I mention I had to pay for upgrades for the water heater too? I called Residential Service to tell them I got my permit. The lady then tells me that they're busy and won't be able to send anyone out today and if they can come tomorrow. I stated no because my family and I have been without hot water since Saturday night. The lady stated that the probl

I had a faulty a/c system. The service tech showed up as promised, diagnosed the problem quickly, ordered a part then returned as promised and fixed the problem. He was very friendly and efficient.

They have been out to fix my a/c 6 different times, but now my a/c is not working but they neglect to call the correct tel# so they leave notes on my door and cancel my appointments. Can they get their act together! People cannot live without a/c in the summer. I wish they were gone out of business and replaced with true pros !!!

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