U.S Door and Railing Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
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Review: On decemeber ** of 2013 I ordered a stainless steal storm door from the sales man of this company [redacted]. He stated on the receipt as well as verbally that the door will be ready and installed in two weeks. One month later he said they had to custom make the door in china because they do not have the materials on hand to make the door. He said that within 30 days the door will be here. It is now march **, 2014. More than 3 months later I still do not have the door. The total cost of the door was 3450. I gave [redacted] $1,400 dollars as a deposit and he produced a receipt reflecting this payment. I call everyday trying to get my door or deposit and the [redacted] and salesman [redacted] continue to say the door will arrive the following week. The following week they say the same. Approaching 4 months later I still don't have the door and I want my cash deposit of $1400 back. On the receipt it clearly says "around 2 weeks". This company is trying to cheat me of my money.Desired Settlement: I would like my cash deposit of $1400 returned to me as soon as possible.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,