US Enrollment Group

I am sorry to hear that you have had problems obtaining a refundPlease call this number: ***-***- [redacted] Tell them that you have issued a complaint with US Enrollment Group who has advised and requested that Clearing Solutions issue a refund right awayPlease do respond to this complaint and let us know if you were able to resolve your complaintWe have not had any issues with this service provider issuing refunds and want to make sure they honor your request

I keep getting calls from 1-800-542-on my cell phone Sometimes they call more than once each day They say they are US Enrollment Group, blah blah blah I select to opt out, but the calls keep coming They do not have any of my credit card information, and I am not about to give any out This is not a reputable business, otherwise they would not be calling cell phones and they woul dhave my credit card info

This company has helped me so much with my current credit situation, my score has improved so much and any negative remarks/inquiries have been removed from my credit file Highly recommend to anybody!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[This is the runaround I’ve been getting from your company;
the representative *** *** who signed me up for the program had left a message for me
to call for refund but when I call, Jose refuse to refund me flat out
And you are right it is my responsibility to give them my
paperwork i.ecredit card statements and correspondences for them to follow up
and start working on my case, given that I didn’t provide them any paperwork
for them to start working on my case it means they haven’t done anything for
me
As far as cancelling it, I was able to call in and cancel it
back in March but they told me someone else will call me back to discuss
refund, since I didn’t hear back from them, I called them in two separate
occasions and they refused to refund me
You knowing my case number; could you give me a specific
name and phone number of a person that I need to call and request my refund?
Since you’re claiming it is not your company?
Your prompt request is greatly appreciated.]
Regards,
*** ***

I really appreciated the information US Enrollment Group gave meThey are very knowledgeable about the current Debt Programs being offered, and the company I am working with is great! If it weren’t for the letter they sent me, I don’t know what I would have doneI was drowning in interest, and now I feel freeThanks! P.S Their customer service is greatI never had to wait on hold, and I worked directly with one person the whole timeThat is very rare, and I know because I did my research

","sans-serif">Dear ***,
US Enrollment Group is a third party consumer counseling agency
that educates and guides consumers to programs that best suits you and your
financial situationWith any financial service program a consumer may sign up
for, the consumer must provide the document requests to that service provider
so that they may complete the service that you signed up for. If you no
longer desire their services, please contact that service provider and follow
their specific cancellation procedures in order to obtain your refund and
cancel the program. We do not, nor ever did take a payment from you. Best Regards,US Enrollment Group

I would highly recommend Prime Solutions as a debt relief debt counselling business, I have been working with them since March 2016. They have really helped me with major issues. Everything they tell you absolutely works if you dig in bite the bullet and accept help. It is rough at first but you can do it

I keep getting calls from 1-800-542-6791 on my cell phone. Sometimes they call more than once each day. They say they are US Enrollment Group, blah blah blah. I select 9 to opt out, but the calls keep coming. They do not have any of my credit card information, and I am not about to give any out. This is not a reputable business, otherwise they would not be calling cell phones and they woul dhave my credit card info.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[This is the runaround I’ve been getting from your company;
the representative [redacted] who signed me up for the program had left a message for me
to call for refund but when I call, Jose refuse to refund me flat out.
And you are right it is my responsibility to give them my
paperwork i.e. credit card statements and correspondences for them to follow up
and start working on my case, given that I didn’t provide them any paperwork
for them to start working on my case it means they haven’t done anything for
me.
As far as cancelling it, I was able to call in and cancel it
back in March but they told me someone else will call me back to discuss
refund, since I didn’t hear back from them, I called them in two separate
occasions and they refused to refund me.
You knowing my case number; could you give me a specific
name and phone number of a person that I need to call and request my refund?
Since you’re claiming it is not your company?
Your prompt request is greatly appreciated.]
Regards,
[redacted]

I am sorry to hear that you have had problems obtaining a refund.
Please call this number: [redacted]
Tell them that you have issued a complaint with US Enrollment Group who has advised and requested that Clearing Solutions issue a refund right away.
Please do respond to this complaint and let us know if you were able to resolve your complaint.
We have not had any issues with this service provider issuing refunds and want to make sure they honor your request.

Dear [redacted],
US Enrollment Group is a third party consumer counseling agency
that educates and guides consumers to programs that best suits you and your
financial situation. With any financial service program a consumer may sign up
for, the consumer must provide the document requests to that service provider
so that they may complete the service that you signed up for.  If you no
longer desire their services, please contact that service provider and follow
their specific cancellation procedures in order to obtain your refund and
cancel the program.  We do not, nor ever did take a payment from you. 
Best Regards,
US Enrollment Group

I am sorry to hear that you have had problems obtaining a refund.Please call this number: [redacted]Tell them that you have issued a complaint with US Enrollment Group who has advised and requested that Clearing Solutions issue a refund right away.Please do respond to this complaint and let us know if you were able to resolve your complaint.We have not had any issues with this service provider issuing refunds and want to make sure they honor your request.

Jose,
I have been getting flyers from this corporation for months. I assumed that since they had a Better Business Rating that they were on the up and up. I asked them for a physical address and it took forever for them to give me one. On the Revdex.com site I learned they were licensed , #149.
When I called the San Diego County Assessors Office I spoke to a very nice lady who told me the address they gave me appeared to be a warehouse ! She also told me that they had not completed their incorporation. She gave me a number for the Franchise tax Board who I called , as well as the AG of California, who informed me that they were NOT incorporated. I have spoken with Andrew Smith who is listed as the controlling shareholder in this business as well as Rory who works there. I COULD NOT FIND OUT IF THEY WERE BONDED BUT I SUSPECTNOT/ They have perfectly orchestrated answers to any questions that I asked, but the fact remains : They ARE NOT REPUTABLE. BEWARE!

Review: The US Enrollment Group AKA Clearing Solutions, [redacted] Road, # [redacted], MD ,

They have not provided the debt resolution services to me as we agreed upon.

On the following dates they took money from my bank account as follows: on 12/18/2014 for $400.00 and on 1/18/2015 in the amount of $512.08 and the same amount again on 2/18/15 totaling $1424.16.

Since I didn't provide them with my bills and collection letters from my creditors they haven't done anything to follow up with their part of the agreement, in that respect I need my refund back.

I have call them and speak to two customer services representatives but they refuse to refund my money.Desired Settlement: I need my refund back for $1424.16 as there were no services rendered. For three months I've paid them for nothing. I don't need their services anymore, I just need my money back

Business

Response:

Dear [redacted],

US Enrollment Group is a third party consumer counseling agency

that educates and guides consumers to programs that best suits you and your

financial situation. With any financial service program a consumer may sign up

for, the consumer must provide the document requests to that service provider

so that they may complete the service that you signed up for. If you no

longer desire their services, please contact that service provider and follow

their specific cancellation procedures in order to obtain your refund and

cancel the program. We do not, nor ever did take a payment from you. Best Regards,US Enrollment Group

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[This is the runaround I’ve been getting from your company;

the representative [redacted] who signed me up for the program had left a message for me

to call for refund but when I call, Jose refuse to refund me flat out.

And you are right it is my responsibility to give them my

paperwork i.e. credit card statements and correspondences for them to follow up

and start working on my case, given that I didn’t provide them any paperwork

for them to start working on my case it means they haven’t done anything for

me.

As far as cancelling it, I was able to call in and cancel it

back in March but they told me someone else will call me back to discuss

refund, since I didn’t hear back from them, I called them in two separate

occasions and they refused to refund me.

You knowing my case number; could you give me a specific

name and phone number of a person that I need to call and request my refund?

Since you’re claiming it is not your company?

Your prompt request is greatly appreciated.]

Regards,

Business

Response:

I am sorry to hear that you have had problems obtaining a refund.Please call this number: [redacted]

I keep getting calls from 1-800-542-6791 on my cell phone. Sometimes they call more than once each day. They say they are US Enrollment Group, blah blah blah. I select 9 to opt out, but the calls keep coming. They do not have any of my credit card information, and I am not about to give any out. This is not a reputable business, otherwise they would not be calling cell phones and they woul dhave my credit card info.