I took off time from work to call this morning during your the sparse open hours to establish Case # [redacted] regarding not being able to watch the Skate America Ladies Short videoI see the first 1:then it cuts to commercial (why?) then it starts the mens free skate (& spoiled the results of the mens short).The agent took me through steps to delete internet items on my computer and power cycle my computerThen the video played properly (except it started with a commercial which seems entirely unnecessary for a paid service)I had to go back to work but am now home and experiencing the exact same issue as originally describedI went through the exact same steps which do not solve the problem now when I actually want to watchI?m shocked and appalled that I continue to pay for this service every year only to see them provide me with lack of service and poor qualityThis company has exclusive rights to this programming constituting a monopolyThey are rapidly destroying my in
I took off time from work to call this morning during your the sparse open hours to establish Case #*** regarding not being able to watch the Skate America Ladies Short videoI see the first 1:then it cuts to commercial (why?) then it starts the mens free skate (& spoiled the results of the mens short).The agent took me through steps to delete internet items on my computer and power cycle my computerThen the video played properly (except it started with a commercial which seems entirely unnecessary for a paid service)I had to go back to work but am now home and experiencing the exact same issue as originally describedI went through the exact same steps which do not solve the problem now when I actually want to watchI?m shocked and appalled that I continue to pay for this service every year only to see them provide me with lack of service and poor qualityThis company has exclusive rights to this programming constituting a monopolyThey are rapidly destroying my in
I took off time from work to call this morning during your the sparse open hours to establish Case # [redacted] regarding not being able to watch the Skate America Ladies Short videoI see the first 1:then it cuts to commercial (why?) then it starts the mens free skate (& spoiled the results of the mens short).The agent took me through steps to delete internet items on my computer and power cycle my computerThen the video played properly (except it started with a commercial which seems entirely unnecessary for a paid service)I had to go back to work but am now home and experiencing the exact same issue as originally describedI went through the exact same steps which do not solve the problem now when I actually want to watchI?m shocked and appalled that I continue to pay for this service every year only to see them provide me with lack of service and poor qualityThis company has exclusive rights to this programming constituting a monopolyThey are rapidly destroying my in
I took off time from work to call this morning during your the sparse open hours to establish Case #*** regarding not being able to watch the Skate America Ladies Short videoI see the first 1:then it cuts to commercial (why?) then it starts the mens free skate (& spoiled the results of the mens short).The agent took me through steps to delete internet items on my computer and power cycle my computerThen the video played properly (except it started with a commercial which seems entirely unnecessary for a paid service)I had to go back to work but am now home and experiencing the exact same issue as originally describedI went through the exact same steps which do not solve the problem now when I actually want to watchI?m shocked and appalled that I continue to pay for this service every year only to see them provide me with lack of service and poor qualityThis company has exclusive rights to this programming constituting a monopolyThey are rapidly destroying my in