Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedJust to be clear, I am returning bedroom set - bed, mirror, dresser, and nightstands in original box at my expense for a full refund of $1,If they want the other dresser then they will be providing a return label as they never provided one per there statement, otherwise it will be trashedIf this is the correct understanding per complaint ID [redacted] , then I will agree to the issue being resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was repeatedly denied by US Furniture Discount, any assistance in regards to shipping the defective & incorrect color of futon back to themThat being said, how was I to get the futon returned without choosing a shipper & paying for it myself??? I tried for weeks to arrange return shipping with US Furniture DiscountTherefore, your response makes absolutely know senseIs anyone with US Furniture Discount actually reading & comprehending the dialog here? Are you going to reimburse my return shipping fee of $or not? The burden is totally on US Furniture Discount for the reason the futon had to be returnedWhy are we having difficulty here with understanding the circumstances? Sincerely, [redacted]
Good afternoon, We do apologize for all mis-communicationWe are glad to acquaint a customer with our hassle-free days returns policy Pre-paid shipping labels are been sent in case order is arriving damaged, hence we are filling a damage report with a shipping carrierAs of today, 02.**no evidence of damage was received from a customerRMA had been submitted and sent for a review alreadyCustomer is required to follow up with our standard returns policy to obtain a full refundPlease return an item in original condition to the identified addressBest Wishes Customer Care US Furniture Discount Inc
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because. AGAIN, The shipping co. did not damage the product. US FURNITURE DISCOUNT sent a defective product, as well as the wrong color. Please send a prepaid label ASAP! In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved becauseAGAIN,The shipping codid not damage the productUS FURNITURE DISCOUNT sent a defective product, as well as the wrong colorPlease send a prepaid label ASAP! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear ***, Please contact the shipping carrier which was chosen for a return shipping service and claim a refund from themAs long as return shipping was created not by us, we can not interfere with a carrier of your choice and request a refund on your behalfThank you, US Furniture Discount Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedJust to be clear, I am returning bedroom set - bed, mirror, dresser, and nightstands in original box at my expense for a full refund of $1,If they want the other dresser then they will be providing a return label as they never provided one per there statement, otherwise it will be trashedIf this is the correct understanding per complaint ID [redacted] , then I will agree to the issue being resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was repeatedly denied by US Furniture Discount, any assistance in regards to shipping the defective & incorrect color of futon back to themThat being said, how was I to get the futon returned without choosing a shipper & paying for it myself??? I tried for weeks to arrange return shipping with US Furniture DiscountTherefore, your response makes absolutely know senseIs anyone with US Furniture Discount actually reading & comprehending the dialog here? Are you going to reimburse my return shipping fee of $or not? The burden is totally on US Furniture Discount for the reason the futon had to be returnedWhy are we having difficulty here with understanding the circumstances? Sincerely, [redacted]
Good afternoon, We do apologize for all mis-communicationWe are glad to acquaint a customer with our hassle-free days returns policy Pre-paid shipping labels are been sent in case order is arriving damaged, hence we are filling a damage report with a shipping carrierAs of today, 02.**no evidence of damage was received from a customerRMA had been submitted and sent for a review alreadyCustomer is required to follow up with our standard returns policy to obtain a full refundPlease return an item in original condition to the identified addressBest Wishes Customer Care US Furniture Discount Inc
RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because. AGAIN, The shipping co. did not damage the product. US FURNITURE DISCOUNT sent a defective product, as well as the wrong color. Please send a prepaid label ASAP! In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved becauseAGAIN,The shipping codid not damage the productUS FURNITURE DISCOUNT sent a defective product, as well as the wrong colorPlease send a prepaid label ASAP! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear ***, Please contact the shipping carrier which was chosen for a return shipping service and claim a refund from themAs long as return shipping was created not by us, we can not interfere with a carrier of your choice and request a refund on your behalfThank you, US Furniture Discount Inc