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US Marketing, Ltd

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US Marketing, Ltd Reviews (9)

Complaint: [redacted] I am rejecting this response because this company has consistently stated a check was sent or is being sent, yet one never arrives I've provided my mailing address on several responses If they are claiming the check was mailed, then they should provide the check number for each occurrence Attached is the email string regarding this issue Sincerely, [redacted] ***

The customer received his reimbursement check and cashed it

From: Customer ServiceThe customers reimbursement check was sent out to him in the specified time.The customer contacted us to tell they did not receive the checkThe address was confirmed and another check was sent outWe were just contacted again on 6/20/it was not received and we to the customer we will be sending out another checkIt is unfortunate that this happened but it is not in our control.Our company processes many similar transactions over the past years and this problem has occurred on less then times because of non postal deliveryThe customer will be sent the reimbursement check

Complaint: ***
I am rejecting this response because:
This complaint has not been sufficiently resolved as I have still not received reimbursement from Thomas D*** or anyone else at US Marketing, Ltd.
Sincerely,
*** ***

The customer received his reimbursement check and cashed it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and until I have the check in hand and have deposited or cashed it, I wish for this complaint to remain open.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because this company has consistently stated a check was sent or is being sent, yet one never arrives.  I've provided my mailing address on several responses.  If they are claiming the check was mailed, then they should provide the check number for each occurrence.  Attached is the email string regarding this issue.
Sincerely,
[redacted]

From: Customer ServiceThe customers reimbursement check was sent out to him in the specified time.The customer contacted us to tell they  did not receive the check. The address was confirmed and another check was sent out. We were just contacted again on 6/20/17 it was not received...

and we to the customer we will be sending out another check. It is unfortunate that this happened but it is not in our control.Our company processes many similar transactions over the past 27 years and this problem has occurred on less then 5 times because of non postal delivery. The customer will be sent the reimbursement check.

Review: I am writing to complain about US Marketing, Ltd (aka, USSports Travel)who was contracted by the Irish Center in Danbury to provide a raffle for a trip. According to the raffle ticket, the Travel Redemption Certificate was for $6500.00,in the "Win A Trip of a Life Time Travel Raffle". The Irish club in Danbury CT actually paid this agency $9000.00. The company owes us $362.59 for a rental car, which we rented and paid for, while on a trip to Disney,our travel choice. The company emailed us and told us that this amount would be paid thirty days after we paid the rental bill. I faxed the paid bill on(3-11-13),and emailed them more than once. The only response I get is "thank you for your email". I need your help dealing with this owner, Mr. [redacted]. He is not helpful, and was extremely rude to me in our last phone convwersation, after I informed him that I knew how much the Irish club paid him for this trip,$6500 for the winner's trip, and $2500 for his administration fee. He, thus far has only paid for the hotel, plane fare, and hopper passes. When he pays us, the total expenses for our trip will only come to $3000. He's made quite a profit!

Product_Or_Service: Paid for rental car in Orlando, FL

Order_Number: US Marketing LTD

Account_Number: XXXXXXXXX Rental Agr

Desired Settlement: DesiredSettlementID: Refund

I expect to be reimbursed for the $362.59 that we paid for the rental car that we rented in Orlando,Florida. When Mr. [redacted] sent us the confirmation for the rental car, he noted that we needed to pay for the rental car ourselves, and that we would be reimbursed for this paid bill thirty days after we paid for it.

Business

Response:

Business Response /* (1000, 9, 2013/05/07) */

A reimbursment check was sent to the address provided on the form. The chack has not been returned to our office or cashed. It is company policy to wait 30 days before issuing a replacement check. We will issue a new check if is not received back to our offices.

Accounting Dept

Consumer Response /* (3000, 11, 2013/05/14) */

(The consumer indicated he/she DID NOT ACCEPT the response from the business.)

I have not received the check, in the amount of $362.59 from USSports Travel, owned by Mr. [redacted]. This money was due to us for a car rental on a trip that we won. The payment was due on April 10th, at the latest. So a replacement check should have been mailed to us by now, if in fact, he did send the first check. He is aware that we have moved to Maryland and that our new address is: 104 [redacted], MD XXXXX. I have an email confirmation from him, affirming our address change. Please help us with this matter. [redacted]

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Description: Travel Clubs, Fund Raising Games, Merchandise, Supplies, Sports Promoters & Managers

Address: 45 State Route 37, New Fairfield, Connecticut, United States, 06812-4012

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