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US Personnel, Inc.

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US Personnel, Inc. Reviews (8)

Hello,This customer visited our service center on Saturday February 27th to have his vehicle services and we were able to resolve all outstanding issues.Thank you,Brian E***Service and Parts DirectorBruce Bennett nIssan

The police were called to the dealership by the customer to investigate the damage at the time of the incidentSince then we have spoke with customer and set up date (6/30/17) to meet and discuss the police report and incident

When I first spoke to Amie and Declan about this neither had any idea what Mrs. [redacted] was refering to. I spoke to all of the people mentioned in complaint. Declan and Amie both have had no correspondence with Mrs. [redacted] nor were there any messages or emails. There is no money due back to Mrs....

[redacted], we did not transfer plates. She leased a new vehicle and received new plates. Please let me know if there any additional information you need. Thank you, Todd

We will refund the customer in the amount of $400 (the cost of the unit with labor) or reinstall a new unit into the customers car.Please let me know how to proceed.Thanks,[redacted]

Complaint: [redacted]
I am rejecting this response because: I can provide the emails I sent and can also prove I still have the original plates/registered plates on the vehicle. The registration was transferred from the original vehicles VIN# to this new vehicles VIN#. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me. I WILL ACCEPT THIS RESOLUTION.  THEY CAN SEND ME A CHECK FOR $400.  SEND TO MY NAME, [redacted] (I MOVED OUT OF **).I APPRECIATE EVERYONE'S COOPERATION.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I feel that the vehicle was either not checked or checked and not addressed hoping it would hold up just past warranty. I am not saying I didn't want to pay for some of the bill but I do feel taken advantage of with the amount of the repair for being 15 days out of CT state warranty. As for the registration refund it was only sent after I filed a complaint and it is still $50 short
Sincerely,
[redacted]

Any extended service contract we sell will not cover everything. Customers are given a detailedlist of all covered parts and services upon purchase. We also do not sell “bumper to bumper” plans…we sell basic service plans and that is what Mrs. [redacted] has purchased.Bruce Bennett Nissan does not...

approve or deny any covered services we are strictly the diagnostic and repair facility. The extended service company denied the claim because it is not a covered part. Bruce Bennett Nissandid not and cannot not approve the repair.There has been many instances that parts and labor were covered through the extended service contract on Mrs. [redacted]vehicle, AC Compressor, Motor Mount, Exhaust Manifold, Alternator just to name a few.This is not an issue of misdiagnosing the problem as stated in the complaint. At the time we could not identify exactly where thenoise was coming from that Mrs. [redacted] was hearing.The CV Boot is not a covered part and is consider a wearable item.Thank you.Sincerely,Todd B[redacted]

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Address: 13535 Feather Sound Dr Ste 300, Clearwater, Florida, United States, 33762-5587

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www.brucebennettnissan.com

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Shady, yet now dead: once upon a time this website was reported to be associated with US Personnel, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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