DEAR Revdex.com,I visited the customer and talked and currently waiting for their call we to discuss the resolution..All I have to do right now is to wait until they call me
Dear Revdex.com, [redacted] booked us for February 23rd, and we were OK to come ontime at a.mThen, a day before she called us to reschedule for February 24th, which was not easy for us but we did it at no extra cost to herHere is an email confirmation below:Hello, ***It was a pleasure speaking to You todayThank you for your emailI would like to confirm that the moving pricewill be based on hourly rate $including movers and truckThe packing materials are at additionalcost except moving blankets that we provide for freeIncludingthe labor and the travel time your move should take around 6-hours,based on that the approximate price is $690-$805.Please confirm if you agree with estimate sowe could process the deposit for your move on February 23rd, at a.m.Also, in our email said that all packing materials are at additional charge and it was explained twice..Once over the phone before a deposit, and again on her moving day that always been approved by ***..We are licensed moving company and should follow our rules to pack everything properly..on the moving day we agreed that small glass items we can put in her car, so don't pay us for packing of light pictures etc.so, I know, in case we break stuff it is an issue for another complain.The deposit she paid us was included in the final bill and deducted from the amount..At the End I want to say that we contacted [redacted] to resolve the problem by returning $just as a courtesy but she declined this offer.Everything else was professional, accurate and we are not available for any other offers at this time
Complaint: [redacted] I am rejecting this response because: As of July 22, at 11:21AM we have not been contacted by the company - this has now been going on for too long Some sort of formal resolution needs to happened or else we will be forced to initiate a lawsuit Regards, [redacted] ***
DEAR Revdex.com,I visited the customer and talked and currently waiting for their call we to discuss the resolution..All I have to do right now is to wait until they call me
Dear Revdex.com, [redacted] booked us for February 23rd, and we were OK to come ontime at a.mThen, a day before she called us to reschedule for February 24th, which was not easy for us but we did it at no extra cost to herHere is an email confirmation below:Hello, ***It was a pleasure speaking to You todayThank you for your emailI would like to confirm that the moving pricewill be based on hourly rate $including movers and truckThe packing materials are at additionalcost except moving blankets that we provide for freeIncludingthe labor and the travel time your move should take around 6-hours,based on that the approximate price is $690-$805.Please confirm if you agree with estimate sowe could process the deposit for your move on February 23rd, at a.m.Also, in our email said that all packing materials are at additional charge and it was explained twice..Once over the phone before a deposit, and again on her moving day that always been approved by ***..We are licensed moving company and should follow our rules to pack everything properly..on the moving day we agreed that small glass items we can put in her car, so don't pay us for packing of light pictures etc.so, I know, in case we break stuff it is an issue for another complain.The deposit she paid us was included in the final bill and deducted from the amount..At the End I want to say that we contacted [redacted] to resolve the problem by returning $just as a courtesy but she declined this offer.Everything else was professional, accurate and we are not available for any other offers at this time
Complaint: [redacted] I am rejecting this response because: As of July 22, at 11:21AM we have not been contacted by the company - this has now been going on for too long Some sort of formal resolution needs to happened or else we will be forced to initiate a lawsuit Regards, [redacted] ***