The business has responded Please see below: Good Afternoon This response is the 2nd response we are giving for complaint Id [redacted] We have repeatedly tried to have a tutor complete the sessions for his son and had availability now and beforeWe did try to accommodate his hours and he so that's one of the reasons why its been taking longer then normalThe tutor that we did send out to him was not comfortable in the home but we was not aware of that till a few days laterWe have been sending him emails on many occasions to have the sessions.The last email sent out to him was to inform him that the company attorney will be in contact with himhe did speak with the attorney and that's where we left off atWe would like this to get resolved within the next business days Thank You Lance S***
This is the second response for [redacted] Address [redacted] ***Complaint ID number [redacted] We have been in contact always with [redacted] She singed agreement on October [redacted] On November [redacted] we called [redacted] and left a message on Voice mail then called back a [redacted] time and she was unavailable to speak at the momentOn November [redacted] we spoke to [redacted] but informed us that we must speak to his Wife [redacted] On November [redacted] we got in contact with [redacted] and she wanted us to start the sessions on Saturdays but she was not sure at the time of the what week days she will be availableSince then we have started her sessions for her child [redacted] I hope that shes satisfied Thank You Lance S***
The business has responded Please see below: This is in regards to complaint [redacted] This is the first complaint that we had for March ***We did get a call in from [redacted] that she would like to cancel we was just waiting on a cancellation letter that is required for all consumers that's untitled to a refundPlease send to [redacted] ***.Once this is received the deposit will be send out to the address that we have on file Thank You Lance S***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Again I need my money back, I cant receive the services because I go to school full time I am not home neither is my child he is in school on till 6:00pm I need someone to take care of him while I am in school that's why also he is in the afterschool program.I also have a month toddler which I need to be worry aboutI don't need a laptop I have a computer at homeI said I wanted a computer because I was told I couldn't have a refundI really need my money backI work days out of the week, so I'm pretty much struggling to finances my self In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
This is in regards to [redacted] ID [redacted] [redacted] services have started already for tutoring two times per weekWe will continue on with our agreement on the regular basis her tutor name is Gloria for her daughter JoeliseThis is the 2nd response that we are sending in Thank You Lance S***
The business has responded Please see below: Good Afternoon This response is the 2nd response we are giving for complaint Id [redacted] We have repeatedly tried to have a tutor complete the sessions for his son and had availability now and beforeWe did try to accommodate his hours and he so that's one of the reasons why its been taking longer then normalThe tutor that we did send out to him was not comfortable in the home but we was not aware of that till a few days laterWe have been sending him emails on many occasions to have the sessions.The last email sent out to him was to inform him that the company attorney will be in contact with himhe did speak with the attorney and that's where we left off atWe would like this to get resolved within the next business days Thank You Lance S***
This is the second response for [redacted] Address [redacted] ***Complaint ID number [redacted] We have been in contact always with [redacted] She singed agreement on October [redacted] On November [redacted] we called [redacted] and left a message on Voice mail then called back a [redacted] time and she was unavailable to speak at the momentOn November [redacted] we spoke to [redacted] but informed us that we must speak to his Wife [redacted] On November [redacted] we got in contact with [redacted] and she wanted us to start the sessions on Saturdays but she was not sure at the time of the what week days she will be availableSince then we have started her sessions for her child [redacted] I hope that shes satisfied Thank You Lance S***
The business has responded Please see below: This is in regards to complaint [redacted] This is the first complaint that we had for March ***We did get a call in from [redacted] that she would like to cancel we was just waiting on a cancellation letter that is required for all consumers that's untitled to a refundPlease send to [redacted] ***.Once this is received the deposit will be send out to the address that we have on file Thank You Lance S***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Again I need my money back, I cant receive the services because I go to school full time I am not home neither is my child he is in school on till 6:00pm I need someone to take care of him while I am in school that's why also he is in the afterschool program.I also have a month toddler which I need to be worry aboutI don't need a laptop I have a computer at homeI said I wanted a computer because I was told I couldn't have a refundI really need my money backI work days out of the week, so I'm pretty much struggling to finances my self In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
This is in regards to [redacted] ID [redacted] [redacted] services have started already for tutoring two times per weekWe will continue on with our agreement on the regular basis her tutor name is Gloria for her daughter JoeliseThis is the 2nd response that we are sending in Thank You Lance S***