U.S. Remodeling Group LLC

Unfortunately the office dropped the ball We never received his message and the service person we had at the time never followed up or told us about the customers complaint We have since finding out the problems been out to the customers house and are in the process of fixing the issues and are very apologetic for the delay in our response to them We want our customers to be satisfied with our work and the products that they purchase The service man who did not follow up or give us the information is no longer with us and the problem will be resolved!

[redacted] received what she contracted in full.  She did call the office and I returned her call twice with no response.  But we are not in the business of arguing with our clients so a piece of wall will be ordered and installed in her home within the next two weeks at no additional...

cost to her.

Unfortunately the office dropped the ball.  We never received his message and the service person we had at the time never followed up or told us about the customers complaint.  We have since finding out the problems been out to the customers house and are in the process of fixing the...

issues and are very apologetic for the delay in our response to them.  We want our customers to be satisfied with our work and the products that they purchase.  The service man who did not follow up or give us the information is no longer with us and the problem will be resolved!