US Toyota

we have tried to attach all documents that shows works done on this vehicleAll customers including Mr [redacted] are more than welcome to come to office and ask for a copy of these invoices You also could see Mr [redacted] 's DMV refund of chased $check as well I hope this will satisfy your questionBest Regards [redacted] R [redacted]

Revdex.com Viewridge Ave #San Diego CA 92123Subject: Chevrolet ColoradoVIN# [redacted] Dear Revdex.com,The vehicle was purchase date 8/30/Upon sale we had check the vehicle, had plates covered by our company insertsWe did registration and mailed the registration and tags to the buyerAfter this it is up to the new owner to do any changes to DMV and registration, it is out of dealership's handJust one of DMV rules!Buyer had ghost credit! Nothing in any bureaus -Dealership extended $10,-Credit to buyer "documentation on file" this cost the dealership $1369-out of pocket! -mo/miles drive train warranty was on the contract "documentation on file"9/12/Buyer brought back the vehicle with check engine light (exhaust leak) was not covered under drive train warranty but out of courtesy dealership paid for Exhaust leak $350-s "invoice in file" 10/5/2015-Customer said salesperson promised a remote control, dealership gave customer benefit of the doubt "ordered a remote" and gave to customer 10/12/2015- Buyer brought back the vehicle with check engine (A/C blower motors) plus Airbag light, was not covered under drive train warranty but out of courtesy, dealership paid to replace blower motor, and serviced A/C, repaired Airbag problemCost dealership paid $420-s "invoice in file" The buyer needs to know there are many many reasons for a check engine light to turn on, each time is different reasonThe buyer is more than welcome to bring the vehicle if the reason for check engine lights are the issues were fixed on 9/12/or 10/12/2015, we have warranty from our vendors regarding these repairs and our vendors will fix the problemThe buyer knew that the owner is always available to listen to them and as you can see costs us extra $2139- to try to keep the buyer happy!

Revdex.com Viewridge Ave #San Diego CA
Subject: Chevrolet ColoradoVIN# ***
Dear Revdex.com,
The vehicle was purchase date 8/30/Upon sale we had check the vehicle, had plates covered by our company insertsWe did registration and mailed the registration and tags to the buyerAfter this it is up to the new owner to do any changes to DMV and registration, it is out of dealership's handJust one of DMV rules!
Buyer had ghost credit! Nothing in any bureaus -Dealership extended $10,-Credit to buyer "documentation on file" this cost the dealership $1369-out of pocket! -mo/miles drive train warranty was on the contract "documentation on file"
9/12/Buyer brought back the vehicle with check engine light (exhaust leak) was not covered under drive train warranty but out of courtesy dealership paid for Exhaust leak $350-s "invoice in file" 10/5/2015-Customer said salesperson promised a remote control, dealership gave customer benefit of the doubt "ordered a remote" and gave to customer 10/12/2015- Buyer brought back the vehicle with check engine (A/C blower motors) plus Airbag light, was not covered under drive train warranty but out of courtesy, dealership paid to replace blower motor, and serviced A/C, repaired Airbag problemCost dealership paid $420-s "invoice in file" The buyer needs to know there are many many reasons for a check engine light to turn on, each time is different reasonThe buyer is more than welcome to bring the vehicle if the reason for check engine lights are the issues were fixed on 9/12/or 10/12/2015, we have warranty from our vendors regarding these repairs and our vendors will fix the problemThe buyer knew that the owner is always available to listen to them and as you can see costs us extra $2139- to try to keep the buyer happy!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
the response from the dealership simply continues to show that they are very deceptiveI would like a copy of all the items they claim they fixed on the vehicleMy truck was taken back ONCE and only one part was replacedI don't know when they serviced the other things since the truck was in my possesionLIARS!
Regards,
*** ***

we have tried to attach all documents that shows works done on this vehicleAll customers including Mr*** are more than welcome to come to office and ask for a copy of these invoicesYou also could see Mr***'s DMV refund of chased $80 check as well. I hope this will satisfy your question.Best Regards *** R ***

we have tried to attach all documents that shows works done on this vehicle. All customers including Mr. [redacted] are more than welcome to come to office and ask for a copy of these invoices.
You also could see Mr. [redacted]'s DMV refund of chased $80 check as well. 
I hope this will satisfy your question.
Best Regards [redacted] R [redacted]

Revdex.com 4747 Viewridge Ave #200 San Diego CA 92123Subject: 2004 Chevrolet ColoradoVIN# [redacted]Dear Revdex.com,The vehicle was purchase date 8/30/2015. Upon sale we had check the vehicle, had 2 plates covered by our company inserts. We did registration and mailed the registration...

and tags to the buyer. After this it is up to the new owner to do any changes to DMV and registration, it is out of dealership's hand. Just one of DMV rules!Buyer had ghost credit! Nothing in any bureaus -Dealership extended $10,059.00 -Credit to buyer "documentation on file" this cost the dealership $1369-out of pocket! -3 mo/3000 miles drive train warranty was on the contract "documentation on file"9/12/2015 Buyer brought back the vehicle with check engine light (exhaust leak) was not covered under drive train warranty but out of courtesy dealership paid for Exhaust leak $350-s "invoice in file" 10/5/2015-Customer said salesperson promised a remote control, dealership gave customer benefit of the doubt "ordered a remote" and gave to customer 10/12/2015- Buyer brought back the vehicle with check engine (A/C blower motors) plus Airbag light, was not covered under drive train warranty but out of courtesy, dealership paid to replace blower motor, and serviced A/C, repaired Airbag problem. Cost dealership paid $420-s "invoice in file" The buyer needs to know there are many many reasons for a check engine light to turn on, each time is different reason. The buyer is more than welcome to bring the vehicle if the reason for check engine lights are the issues were fixed on 9/12/2015 or 10/12/2015, we have warranty from our vendors regarding these repairs and our vendors will fix the problem. The buyer knew that the owner is always available to listen to them and as you can see costs us extra $2139- to try to keep the buyer happy!

Review: I purchased a vehicle end of September and it has been a total nightmare. First, the salesman [redacted] promised a car remote and there was a lot of back and forth until the owner agreed to give it to us even though [redacted] told him he never promised it (lie). The check engine light turned on 2 weeks into the sale, had to take it back, and supposedly was fixed. Well guess what, it turned on again. Brakes had to be changed because they practically had none left when it was sold. Only received 1 license plate although I was assured both were in the vehicle. I was then told they would submit paperwork to get the 2nd licence plate and to wait 1 - 2 weeks. Well something told me to call within the 1st week...receptionist then told me, they couldn't order it because they are not the owner...hello does anyone know the procedure there?? Now I have to go to the DMV, loose a day of work, pay $20.00 to get this stupid plate they should of given us...No one has the courtesy to follow up with you in this place. Horrible business.Desired Settlement: I would like the vehicle repaired properly, a refund of $20.00 fee to get the plate and an apology letter.

Business

Response:

Revdex.com 4747 Viewridge Ave #200 San Diego CA 92123Subject: 2004 Chevrolet ColoradoVIN# [redacted]Dear Revdex.com,The vehicle was purchase date 8/30/2015. Upon sale we had check the vehicle, had 2 plates covered by our company inserts. We did registration and mailed the registration and tags to the buyer. After this it is up to the new owner to do any changes to DMV and registration, it is out of dealership's hand. Just one of DMV rules!Buyer had ghost credit! Nothing in any bureaus -Dealership extended $10,059.00 -Credit to buyer "documentation on file" this cost the dealership $1369-out of pocket! -3 mo/3000 miles drive train warranty was on the contract "documentation on file"9/12/2015 Buyer brought back the vehicle with check engine light (exhaust leak) was not covered under drive train warranty but out of courtesy dealership paid for Exhaust leak $350-s "invoice in file" 10/5/2015-Customer said salesperson promised a remote control, dealership gave customer benefit of the doubt "ordered a remote" and gave to customer 10/12/2015- Buyer brought back the vehicle with check engine (A/C blower motors) plus Airbag light, was not covered under drive train warranty but out of courtesy, dealership paid to replace blower motor, and serviced A/C, repaired Airbag problem. Cost dealership paid $420-s "invoice in file" The buyer needs to know there are many many reasons for a check engine light to turn on, each time is different reason. The buyer is more than welcome to bring the vehicle if the reason for check engine lights are the issues were fixed on 9/12/2015 or 10/12/2015, we have warranty from our vendors regarding these repairs and our vendors will fix the problem. The buyer knew that the owner is always available to listen to them and as you can see costs us extra $2139- to try to keep the buyer happy!