US Troopers & Police Program Reviews (10)
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US Troopers & Police Program Rating
Address: 1900 Eastwood Rd STE 27,, Wilmington, North Carolina, United States, 28403-7205
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www.silsbeenissan.com
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We periodically advertise promotions which contain gifts & prizesThese gifts range in value and are valid for anyone matching the winning numbersWe underwrite and insure all of our expensive? prizes through a third party to insure prompt payment and to maintain the integrity of the promotions.? Unfortunately, some prize winners are satisfied with the prizes and some are notHowever we do award every valid winner with the applicable prize(s) associated with the program offer.? If anyone? requests to have their name removed from any future promotions we are more than happy to oblige.? If you have any questions or need any additional information please don’t hesitate to contact me directlyThanks, [redacted] ?
To All,? Briefly, [redacted] gave her credit information & approval to her sister [redacted] ***? [redacted] attempted to buy a vehicle from this dealership.? When [redacted] realized that she was a co-signer on the loan for her sister she changed her mind and rescinded her assistance to help her sister.? In no way was either [redacted] or [redacted] pressured neither was any information accessed without their authorization or approval.? If you have any questions or need any additional information please feel free to contact me directly? Thanks?
Mrs [redacted] DOES NOT have what she called a "predatory loan"To the contrary, she is financed through a prime lender [NMAC] at the low rate of 4.50% interestTo Whom It May Concern,Mrs [redacted] traded in a base model Nissan Altima and purchased a fully equipped, top-of-the-line Nissan Altima SL? {$31,+ ttl]She also refinanced a considerable amount of negative equity from the vehicle she traded in[-$9960.73].The salesperson [ [redacted] ***] spoke to Mrs [redacted] and explained these figures to her in detail with the understanding that she was trading up to a significantly more expensive model Nissan Altima.We are willing to assist Mrs [redacted] in every way possibleUpon our last conversation, Mrs [redacted] stated she would like to reduce her monthly noteWe would gladly assist Mrs [redacted] in doing so by utilizing any/all of the dealership's resources and/or lender relationships.If you have any questions or need any additional information, please feel free to contact us here at the dealership.? Thank you, [redacted] - Owner/GM
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11841899, and although this answer does not completely satisfy me, I will accept the response.I disagree with the statement that all correspondence contains an opt-out link. I received at least one which did not.I also think it important that potential customers know the dealership engages in multiple phone calls, letters, and emails after the purchase. Only some of the emails have an opt-out provision
Sincerely,
*** ***
Complaint:
I am rejecting this response because:I believe the company will do this to every other customer they have. I want some method whereby a customer can restrict the
use of their personal data, including phone numbers and emails. In effect, I want a very obvious and clear "opt-out" at the time of sale
Sincerely,
*** ***
Ivy,I have informed our data management systems provider to completely & permanently delete this customer's contact information.Nissan of Silsbee will not contact this customer for any sales, promotions, events, etc in the futureShould this customer be contacted in error, there is an "opt out" feature at the bottom of all of our email correspondences, that every customer can exercise if they so desire.Keep in mind that the manufacturer does utilize customer(s) contact information for warranty issues, safety recalls and other important notificationsThese communications can range from a letter or email, phone call or any other form of communication necessary to inform the customer of the above-mentioned concerns.We will make every attempt to honor this person's privacy in the future.If you have any questions or need any additional information please contact me directly by emailThanksIn Good Health,*** ** ***, Owner/GMNissan of Silsbee
As per phone conversation: John Walker will be taken off all call and mailing lists.
We periodically advertise promotions which contain gifts & prizesThese gifts range in value and are valid for anyone matching the winning numbersWe underwrite and insure all of our expensive prizes through a third party to insure prompt payment and to maintain the integrity of the
promotions. Unfortunately, some prize winners are satisfied with the prizes and some are notHowever we do award every valid winner with the applicable prize(s) associated with the program offer. If anyone requests to have their name removed from any future promotions we are more than happy to oblige. If you have any questions or need any additional information please don’t hesitate to contact me directlyThanks, *** ***
To All, Briefly, *** *** gave her credit information & approval to her sister *** *** *** attempted to buy a vehicle from this dealership. When *** realized that she was a co-signer on the loan for her sister she changed her mind and rescinded her assistance to
help her sister. In no way was either *** *** or *** *** pressured neither was any information accessed without their authorization or approval. If you have any questions or need any additional information please feel free to contact me directly Thanks
Mrs*** *** DOES NOT have what she called a "predatory loan"To the contrary, she is financed through a prime lender [NMAC] at the low rate of 4.50% interestTo Whom It May Concern,Mrs*** traded in a base model Nissan Altima and purchased a fully equipped, top-of-the-line
Nissan Altima SL? {$31,+ ttl]She also refinanced a considerable amount of negative equity from the vehicle she traded in[-$9960.73].The salesperson [*** ***] spoke to Mrs*** and explained these figures to her in detail with the understanding that she was trading up to a significantly more expensive model Nissan Altima.We are willing to assist Mrs*** in every way possibleUpon our last conversation, Mrs *** stated she would like to reduce her monthly noteWe would gladly assist Mrs*** in doing so by utilizing any/all of the dealership's resources and/or lender relationships.If you have any questions or need any additional information, please feel free to contact us here at the dealership.? Thank you,*** ** *** - Owner/GM