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US Wood Flooring, Inc.

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US Wood Flooring, Inc. Reviews (1)

We had our new black rosewood laminate floors installed by US Wood Flooring in early July while renovating our newly purchased home
To say my wife & I are disappointed would be an extreme understatement
Our brand new floors are buckling in several areasThe transition moldings they put down between rooms & at the sliding glass doors are all popping upThe worst part is the company refuses to service any warranty claimsWe have been speaking with the general manager, ***, for over months now and our floor still has not been repairedWe literally have concrete bags holding the floor down in our living areaYou can imagine the embarrassment when friends & family come over to see our new home
We have had laminate floors in several homes, and it is obvious the installation by US Wood Flooring was substandardIn addition, the durability of the floors is horribleWhether you have them install the floors or you install them yourself, I would definitely not recommend their product
I just wish I did my research beforehand and read the other reviews around the webWhen the owner, Mr***, has to post positive reviews you should take this as a signUnfortunately, we were in the midst of a renovation and had to make quick decisionsThe salesperson was very nice, I just wish the company would stand behind their productIt's a shame!
Look elsewhere for your new floors and don't make the same bad decision we did!

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