Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowRegards, [redacted] I would once again like to point out that we are driving the car with no, I repeat no transmission issues what so ever As you will note in the the "estimate" there is no mention of just doing the radiator We had a car that was not running When we received the "estimate" we were under the impression that the $6,quote was the cost of the repair No one offered any other alternative As a mechanic, maybe one could read the estimate and know that it is either A or B I am not convinced of this, nor was the other mechanic, but I will give them the benefit of the doubt I seriously doubt that most of their clients are auto mechanics so we go back to the general public, whom upon reading said estimate would assume, being that they were handed the estimate as what it would take to fix their car, that the cost was the $6,As for the replacement of the radiator and cost I will not bicker over the price, although Mr Haisley did leave out the part that the other garage's cost also included new spark plugs and a tune up Maybe he does not know how to read a bill any better the he feels we can read an estimate Then there is the statement about the value of the car, the one they felt was worth a $6,repair When I spoke with the service manager in his office I pulled up the same model car for sale with an average cost of $7, The last time I spoke to them I pointed out they had the same model that was a year older and had a little more than half the miles on their very lot for sale with the asking price of $10, So which is it, the car is worth a $repair or it is only worth $5,000? Notice that everything is addressed in Neil Huffman's response except the recommendation of the replacement of a very functioning tranmission The whole reson I contacted the Revdex.com in the first place Once again I feel stongly that had I not gotten a second opionion I would have been out the price of an unneeded tranmission replacement and would have been none the wiser How many "unneeded" replacements are going on at Neil Hoffman? &nbs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowRegards, [redacted] I would once again like to point out that we are driving the car with no, I repeat no transmission issues what so ever As you will note in the the "estimate" there is no mention of just doing the radiator We had a car that was not running When we received the "estimate" we were under the impression that the $6,quote was the cost of the repair No one offered any other alternative As a mechanic, maybe one could read the estimate and know that it is either A or B I am not convinced of this, nor was the other mechanic, but I will give them the benefit of the doubt I seriously doubt that most of their clients are auto mechanics so we go back to the general public, whom upon reading said estimate would assume, being that they were handed the estimate as what it would take to fix their car, that the cost was the $6,As for the replacement of the radiator and cost I will not bicker over the price, although Mr Haisley did leave out the part that the other garage's cost also included new spark plugs and a tune up Maybe he does not know how to read a bill any better the he feels we can read an estimate Then there is the statement about the value of the car, the one they felt was worth a $6,repair When I spoke with the service manager in his office I pulled up the same model car for sale with an average cost of $7, The last time I spoke to them I pointed out they had the same model that was a year older and had a little more than half the miles on their very lot for sale with the asking price of $10, So which is it, the car is worth a $repair or it is only worth $5,000? Notice that everything is addressed in Neil Huffman's response except the recommendation of the replacement of a very functioning tranmission The whole reson I contacted the Revdex.com in the first place Once again I feel stongly that had I not gotten a second opionion I would have been out the price of an unneeded tranmission replacement and would have been none the wiser How many "unneeded" replacements are going on at Neil Hoffman? &nbs