USA Air Duct Cleaners, LLC

They are dishonest and don't perform the services they advertise. It is fraud. They come to your home at your expense to give quote to new AC. They perform DRAMA to tell you your AC is broken.I bought whole house package for $79 as advertised. It includes AC tune up (AC Not cooling or AC leaking?), 24 point inspection, Drain line flush,Air duct cleaning, Basic Dryer vent cleaning, Microbial testing on air quality, check attic insulation. Two people came. I complained about AC leaking. He asked helper to open the HVAC panel, he looked at it and said it is broken, it is old and he can't touch. He said coil is leaking. He went out checked Freon and said it is low and hence coil leaking. I asked him at least drain the line. He did just what I have been doing to put Dry Vac from out side. That all he did for AC which is nothing. Did't fix the leak. Regarding Air duct leaning, For the 10 vents I have he cleaned one vent in the hall. Din't even bother to clean Dryer vent. Promptly asked for $79 check. Shameless and fraud. Don't allow them into your home. It is waste of your time. I have to call the "Qualified Service Systems -XXXXXXXXXX" as suggested by my insurance. He checked and told me that your AC is working perfect, no coil leak and Freon levels are perfect and only issue is your drain line is clogged. He got high pressure CO2 cylendar in and flush the drain line. Leak stopped. AC is working fine now.

I called for an air duct cleaning and got two guys that opened the air handler and gave me an estimate for about $1500 worth of work for what was supposed to be a $39 duct cleaning. A classic bait and switch. I told them to hit the bricks.

My complaint with USA airduct cleaning has been resolved to my satisfaction by the owner. He called me and explained his side and refunded my sales call fee.

Thank you.