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USA Complete Auto Repair

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USA Complete Auto Repair Reviews (1)

Review: I went to USA Complete Auto Repair and Smog on 6/12/2013 to have my car smogged. The original estimate for the smog inspection and smog certificate was $60. My car failed the smog test and my estimate was revised to $75. I was told that I had to pay $51.75 for the smog inspection and I paid it. I was told that when I come back I would only have to pay for the smog certificate of $8.25 and not the inspection fee. I asked how much the repairs might cost. The mechanic said that I would need to bring my car back to find out. I was also given an application to apply for repair assistance through the state of California. I applied and received my letter of eligibility for the Consumer Assistance Program (CAP) on 6/24/2013. The letter stated that I would need to pay a co-payment. I was willing to pay that. When I returned to the car smog and repair shop, I let the mechanic know that I was told that I didn't need to pay for the inspection again. He told me that I did need to pay for the smog inspection and the certification. He said that I needed to pay for the inspection again. I told him that the mechanic already told me that I did not have to pay for the inspection again. I was then quoted a price of $135 for the inspection and smog. They switched the price on me by an increase of $75. Since I was told that I already paid for the inspection and then they changed there mind, I left feeling like I was ripped off. I am complaining because I was mislead and the shop didn't honor their word to me.Desired Settlement: I was told that I could go someplace else that is cheaper.

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Description: Auto Repair & Service

Address: 1179 N Escondido Blvd #A, Escondido, California, United States, 92026

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