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USA Gasoline store

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USA Gasoline store Reviews (2)

We have reviewed this complaint and reviewed the surveillance footage and found the following facts:Customer asks for a fill up Attendant tells Customer that the pumps can not just be opened and that an exact amount is needed (unfortunately, due to credit card security reasons, this policy is being adopted by more and more gas stations) Customer says they do not know what the amount will beAttendant tells customer that what ever amount is purchased but not pumped will be refunded automatically to the card Customer clearly says they want $ Attendant only charges $(attendant later stated that she felt $was a bit excessive so charged only $200) The preauthorized amount should have been refunded within to business days If it has not been refunded yet, please contact the store to open an investigation with the credit card processor

The casheir tried to seal money from me and when I told him he didn't give me my change back he made me wait about 20 minutes while someone elce looked at the camera. I showed him my Wales and he wouldn't give me my change back. I was waiting for my change and he said he gave it to me and I show him my Wales that there was no 5 dollar bill in it. I never left the counter and he said he gave me my change. I finally got it back but I thought you should know. If you want to call Mt my # 626_827_5781 and my name is Rick. The station is on the corner of Francisqeto blvd and Glendora blvd in West Covina USA Gasoline.

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