They called me and asked to set up a time to come out and give us a estimateBecause we were having other companies give us estimates, they wanted to get in and wanted to do it on a FridayThey had to talk me into it, because Friday was the Football game and we had to leave by 5;30, so they would have to come at 3:and my husband wouldn't be thereHe put me on hold and got Supervisor approval for thisI got a call confirmingThen the day before I got another call confirmingI stayed home, 3:was the scheduled timeAt 3:45, I called the company, and they said they cancelled the appointment because my husband wasn't going to be there, but they would be glad to reschedule at another timeTHEY CANCELLED THE APPOINTMENT WITHOUT CONTACTING ME AND LETTING ME KNOW!!! Regardless, to say, I am obviously in the market to buy windows in the near future, but it will not be from them!!! If this is how they treat their future customers, I would hate to see how they treat you once they have received your money!
They called me and asked to set up a time to come out and give us a estimate. Because we were having 3 other companies give us estimates, they wanted to get in and wanted to do it on a Friday. They had to talk me into it, because Friday was the Football game and we had to leave by 5;30, so they would have to come at 3:30 and my husband wouldn't be there. He put me on hold and got Supervisor approval for this. I got a call confirming. Then the day before I got another call confirming. I stayed home, 3:30 was the scheduled time. At 3:45, I called the company, and they said they cancelled the appointment because my husband wasn't going to be there, but they would be glad to reschedule at another time. THEY CANCELLED THE APPOINTMENT WITHOUT CONTACTING ME AND LETTING ME KNOW!!! Regardless, to say, I am obviously in the market to buy windows in the near future, but it will not be from them!!! If this is how they treat their future customers, I would hate to see how they treat you once they have received your money!
They called me and asked to set up a time to come out and give us a estimateBecause we were having other companies give us estimates, they wanted to get in and wanted to do it on a FridayThey had to talk me into it, because Friday was the Football game and we had to leave by 5;30, so they would have to come at 3:and my husband wouldn't be thereHe put me on hold and got Supervisor approval for thisI got a call confirmingThen the day before I got another call confirmingI stayed home, 3:was the scheduled timeAt 3:45, I called the company, and they said they cancelled the appointment because my husband wasn't going to be there, but they would be glad to reschedule at another timeTHEY CANCELLED THE APPOINTMENT WITHOUT CONTACTING ME AND LETTING ME KNOW!!! Regardless, to say, I am obviously in the market to buy windows in the near future, but it will not be from them!!! If this is how they treat their future customers, I would hate to see how they treat you once they have received your money!
They called me and asked to set up a time to come out and give us a estimate. Because we were having 3 other companies give us estimates, they wanted to get in and wanted to do it on a Friday. They had to talk me into it, because Friday was the Football game and we had to leave by 5;30, so they would have to come at 3:30 and my husband wouldn't be there. He put me on hold and got Supervisor approval for this. I got a call confirming. Then the day before I got another call confirming. I stayed home, 3:30 was the scheduled time. At 3:45, I called the company, and they said they cancelled the appointment because my husband wasn't going to be there, but they would be glad to reschedule at another time. THEY CANCELLED THE APPOINTMENT WITHOUT CONTACTING ME AND LETTING ME KNOW!!! Regardless, to say, I am obviously in the market to buy windows in the near future, but it will not be from them!!! If this is how they treat their future customers, I would hate to see how they treat you once they have received your money!