USA Travel Agency

USA Travel Inc. [redacted] TX [redacted]) [redacted] - ([redacted]) [redacted]-6015 — FaxArlington, December 28th 2016 Ref: Respond to this Complaint Dear Revdex.com,My name is [redacted] (Manager USA Travel Inc.) The customer wasn't true story about his ticket. He came to my Office to buy his ticket, we tell his ticket non-refundable. He was agreed with us, he said: he must go and he is never change.Suddenly, he came back to exchange his day because he was sick the day his flight; we're help them to exchange his ticket but his ticket wasn't on sales anymore, the price was high with the season for Chinese New Year and he isn't agreed to exchange his ticket.He was call directly with [redacted] and talk with them; he said: [redacted] was agreed credit to him. If the [redacted] was agreed to credit back to his ticket; he must talk directly with [redacted] — 1-[redacted].[redacted] have his money when we issued his tickets for him through [redacted]. ([redacted]).We aren't responsibility when customers go through with Airlines. The airlines must take care him because Airlines given credit to him.Thanks and appreciated for your cooperation.Sincerely yours,[redacted](Manager Services Customers)([redacted]- Office

USA Travel Inc. [redacted] TX [redacted]) [redacted] - ([redacted]) [redacted]-6015 — FaxArlington, December 28th 2016 Ref: Respond to this Complaint Dear Revdex.com,My name is [redacted] (Manager USA Travel Inc.) The customer wasn't true story about his ticket. He came to...

my Office to buy his ticket, we tell his ticket non-refundable. He was agreed with us, he said: he must go and he is never change.Suddenly, he came back to exchange his day because he was sick the day his flight; we're help them to exchange his ticket but his ticket wasn't on sales anymore, the price was high with the season for Chinese New Year and he isn't agreed to exchange his ticket.He was call directly with [redacted] and talk with them; he said: [redacted] was agreed credit to him. If the [redacted] was agreed to credit back to his ticket; he must talk directly with [redacted] — 1-[redacted].[redacted] have his money when we issued his tickets for him through [redacted]. ([redacted]).We aren't responsibility when customers go through with Airlines. The airlines must take care him because Airlines given credit to him.Thanks and appreciated for your cooperation.Sincerely yours,[redacted](Manager Services Customers)([redacted]- Office