USAir A/C & Duct Cleaning

On 18 October 2013 USAIR A/C Duct Cleaning came by my house as scheduled to do a Duct cleaning. My wife was the only one at home and she let them start the cleaning on our Air Ducts. They opened up some vent covers and allegedly cleaned the Ducts. They also used 3M protein pens and swapped the supply vent and told her that we had mold. The service man contacted me at work and said we had mold and he could remove it for $1600. I repeatedly told him that I did not want him to do it and to wait until I got home so he could show me. They left before I made it home and only charged us $44.00. Upon further inspection with an Air Duct professional I discovered that there was no duct cleaning service completed. Nothing was cleaned at all. Apparently they only took the covers off some of the vents and put them back on. I have contacted the local company on three separate occasions and left my contact information for the manager who is never available to call me back. I have waited for three weeks to give the benefit of the doubt and still have not received any contact from her. Their local office number is ###-###-####. What really chaps my hide is that we recently have moved from overseas and bought our first house only to be scammed within three weeks of living in America again. The cost is really not the issue but now it is about a matter of principle. How many hard working people are they scamming on a daily basis? This is not acceptable and I hope you the Revdex.com can put a stop to this unethical behavior. The following information is the serviceman's info provided on the receipt.

Technician: EFI

Helper: [redacted]# ** Job# [redacted]

Date of Job: 10-18-2013