USTA Martial Arts Arlington Reviews (%countItem)
USTA Martial Arts Arlington Rating
Address: 314 N Olympic Ave, Arlington, Washington, United States, 98223-1339
Phone: |
Show more...
|
Web: |
www.ustamartialarts.com
|
Add contact information for USTA Martial Arts Arlington
Add new contacts
I signed my son up for taekwondo classes there on 8/23/19. I was charged $125 for the upcoming month on 8/23 and was told that would be taken out automatically each month. This covered two classes every week for each month. Ten days later, on 9/3/19 I noticed another $125 taken out of my account. During our next class, I asked staff about this who said it must be an error and they would “call corporate” and have the funds reversed. I never saw this happen so each week I brought it up to them. They eventually said that I would not be charged for October to make things even. Sure enough, on 10/3/19, another $125 was taken out. I again asked staff repeatedly about this who told me they couldn’t do anything and that they would call corporate. We were still going to classes regularly at this point but still I was essentially double-charged at the beginning. I eventually withdrew my son from the classes because it wasn’t a good fit for him. I filled out a form and was not offered a copy of it. Our last class was on 11/4/19 and thankfully we were not charged for the upcoming month. I never did get my double payment back. Fast forward you 1/15/20 and I was shocked to find that I was charged $170 from them showing as an “in-person” charge on my bank account. We haven’t been there in months! I immediately called them and left a voicemail, never received a call back and now they’ve closed for the weekend. I also emailed them. I’ve now been wrong erroneously charged $295 from them. I have disputed the most recent $170 charge from them but am still missing the initial $125 from the double payments on 8/23 and 9/3. I would be okay with not receiving the full $125 to cover ten days but believe I should receive most of this back.