Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below egards, [redacted] The matter in question does not pertain to the length of the contract The matter is that [redacted] explained to me that if I sold my home the contract would be over He stated that the reason Mid America Security can do that is because Mid America Security expects to get the business of the new owner and since they are confident in their products and service they would also hope to get my business at my new location I explained to [redacted] several times that I would not purchase a system if I would was to be bound to a contract after the home was sold because I couldn't be sure where I would live after selling my home He acknowledged this and assured me that I would not have to continue the contract after sale of my home Mid America Security cannot tell someone that their contract is over when they sell their home and then when the home sells change their stance I couldn't be more disappointed in a company from the way I am being treated and the audacity Mid America Security is showing in their attempted trickery in this matter Mid America Security can't say one thing to get a potential customer to purchase their services and then do another I can not emphatically enough state that I would not have ever purchased a security system if I was bound to a contract when my house sold I knew I was going to sell my house and [redacted] was made aware of it as well on at least three occasions More than that, he acknowledged it and assured me that the contract would end as soon as my home was sold Mid America Security must terminate my contract the day my house is sold as was the agreement that was made by [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below egards, [redacted] The matter in question does not pertain to the length of the contract The matter is that [redacted] explained to me that if I sold my home the contract would be over He stated that the reason Mid America Security can do that is because Mid America Security expects to get the business of the new owner and since they are confident in their products and service they would also hope to get my business at my new location I explained to [redacted] several times that I would not purchase a system if I would was to be bound to a contract after the home was sold because I couldn't be sure where I would live after selling my home He acknowledged this and assured me that I would not have to continue the contract after sale of my home Mid America Security cannot tell someone that their contract is over when they sell their home and then when the home sells change their stance I couldn't be more disappointed in a company from the way I am being treated and the audacity Mid America Security is showing in their attempted trickery in this matter Mid America Security can't say one thing to get a potential customer to purchase their services and then do another I can not emphatically enough state that I would not have ever purchased a security system if I was bound to a contract when my house sold I knew I was going to sell my house and [redacted] was made aware of it as well on at least three occasions More than that, he acknowledged it and assured me that the contract would end as soon as my home was sold Mid America Security must terminate my contract the day my house is sold as was the agreement that was made by [redacted]