Sign in

Ustinov Jewelers

Sharing is caring! Have something to share about Ustinov Jewelers? Use RevDex to write a review
Reviews Ustinov Jewelers

Ustinov Jewelers Reviews (2)

Initial Business Response / [redacted] (***0, 6, **16/07/13) */ On February 12th ** [redacted] contacted Armed Maiden tattoos to book a consultation, which she was booked for thurs feb the 18th, at that appointment [redacted] had her consultation and was told our policy that when booking a appointment we do require a non refundable(transferable to another appointment if givin hrs notice) min $ [redacted] deposit max which ever the client chooses, that will come off the cost of their tattooWhich then she said i'll put down $**, [redacted] friend also had a consultation the month before and put down a $ [redacted] deposit towards their tattoo [redacted] appointment was for April 22nd her friends for april 29th, on March 22nd [redacted] contacted us and cancelled both her and her friends appointments, she gave us more than 24hrs notice which then we told her that thier deposits will be carried forward when they rebook in the future [redacted] friend contacted us and asked us to give his deposit to [redacted] as where he wont be getting a tattoo and wanted her to have it, we said that was no problem at allOn April 5th [redacted] then again contacted us wanting to book another appointment, we then booked her in for May 26th, we then booked her in for another consultation for April 14th where she changed her mind and wanted a different tattoo [redacted] then came for her conslutation, and was told again that the $ [redacted] deposit she left and the $ [redacted] deposit her firend left at there first consultations would be transferred to her new appointment and would come off the cost of her tattooOn may 24th ***s friend then contacted us and cancelled ***s may 26th appointment, and asked if they could get their deposits backWe then again told him that deposits are non refundable and that where 24hrs notice was given they will be transfered to another appointment, he then said to cancel the appointment and put the deposit towards another tattoo in the future which we said yes no problemThen months went by and on July 5th [redacted] contacted us asking for their deposits back which then we went over our policy again [redacted] asked if we could transfer the deposit to someone else where they wouldn't be using it and she would hate to see it go to wasteWe went on vacation and upon returning we told [redacted] that yes we would transfer it to another client if that's what she wishes to be done with there depposits.The message was read but no responseWe are willing to issue a gift cerficate in an amount subtracting the cancellations feesWe would also like to note that [redacted] says she placed the deposit in April which isn't correct it was Feb 18th, there was and has only been two non refundable deposits put down by her & her friendWhich was in Jan (friend) and Feb (***)

Initial Business Response /* ([redacted]0, 6, **16/07/13) */
On February 12th **16 [redacted] contacted Armed Maiden tattoos to book a consultation, which she was booked for thurs feb the 18th, at that appointment [redacted] had her consultation and was told our policy that when booking a appointment we do...

require a non refundable(transferable to another appointment if givin 24 hrs notice) min $** deposit max which ever the client chooses, that will come off the cost of their tattoo. Which then she said i'll put down $**, [redacted] friend also had a consultation the month before and put down a $[redacted] deposit towards their tattoo. [redacted] appointment was for April 22nd her friends for april 29th, on March 22nd [redacted] contacted us and cancelled both her and her friends appointments, she gave us more than 24hrs notice which then we told her that thier deposits will be carried forward when they rebook in the future. [redacted] friend contacted us and asked us to give his deposit to [redacted] as where he wont be getting a tattoo and wanted her to have it, we said that was no problem at all. On April 5th [redacted] then again contacted us wanting to book another appointment, we then booked her in for May 26th, we then booked her in for another consultation for April 14th where she changed her mind and wanted a different tattoo. [redacted] then came for her conslutation, and was told again that the $** deposit she left and the $[redacted] deposit her firend left at there first consultations would be transferred to her new appointment and would come off the cost of her tattoo. On may 24th [redacted]s friend then contacted us and cancelled [redacted]s may 26th appointment, and asked if they could get their deposits back. We then again told him that deposits are non refundable and that where 24hrs notice was given they will be transfered to another appointment, he then said to cancel the appointment and put the deposit towards another tattoo in the future which we said yes no problem. Then 2 months went by and on July 5th [redacted] contacted us asking for their deposits back which then we went over our policy again. [redacted] asked if we could transfer the deposit to someone else where they wouldn't be using it and she would hate to see it go to waste. We went on vacation and upon returning we told [redacted] that yes we would transfer it to another client if that's what she wishes to be done with there depposits.The message was read but no response. We are willing to issue a gift cerficate in an amount subtracting the 3 cancellations fees. We would also like to note that [redacted] says she placed the deposit in April which isn't correct it was Feb 18th, there was and has only been two non refundable deposits put down by her & her friend. Which was in Jan (friend) and Feb ([redacted]).

Check fields!

Write a review of Ustinov Jewelers

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Ustinov Jewelers Rating

Overall satisfaction rating

Address: 17 Faunce Corner Road, N Dartmouth, Massachusetts, United States, 02747-4205

Phone:

Show more...

Web:

This website was reported to be associated with Ustinov Jewelers.



Add contact information for Ustinov Jewelers

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated