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Utah Housing Corporation

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Utah Housing Corporation Reviews (4)

Complaint: [redacted] I am rejecting this response because: [redacted] is the authorized third party counsel on behalf of [redacted] This is stated in the documentation attached and on the documents sent to the lender on 10/25/The Revdex.com has informed us to file all complaints in the homeowners name Sincerely,***P: [redacted]

Utah Housing Corporation is working and communicating directly with the borrower. The borrower has advised Utah Housing that he did not file this complaint nor does he have any knowledge as to why the complaint was filedBorrower indicated he was not aware a QWR (Qualified Written
Request) was submitted to Utah Housing

Complaint: [redacted]
I am rejecting this response because:
[redacted] is the authorized third party counsel on behalf of [redacted]. This is stated in the documentation attached and on the documents sent to the lender on 10/25/17. The Revdex.com has informed us to file all complaints in the homeowners name.  
Sincerely,[redacted]

[redacted] has an FHA loan with Utah Housing Corporation (UHC).  Our housing agency tries to work very closely with our homeowners to assist with their housing needs, both getting into the home with their down payment assistance and staying in their homes during times of financial difficulties.   UHC sent the required HUD (Housing and Urban Development) letters to Mr. [redacted] when the loan became delinquent.  UHC began contacting Mr. [redacted] as early as March 18th for his March payment to ensure "early intervention".  Loss mitigations packages were sent to the property, but Mr. [redacted] did not respond.  As Mr. [redacted] did not apply for loss mitigation, an appeal for loss mitigation denial would not be germane nor could there be a prohibition to initiation of foreclosure as the borrower did not submit a loss mitigation package.   UHC sent multiple letters to the homeowner requesting contact and offering face to face meetings with our loan counselors.  Multiple phone call attempts were made and emails were sent requesting contact.  It was not until November 3, 2017 that Mr. [redacted] contacted Utah Housing with information that he was going to reinstate his loan.  On November 16, 2017 Mr. [redacted] contacted UHC again indicating he was going to reinstate the loan and that he was no longer using the services of a company by the name of CASA.  He indicated he had contacted them initially but had since canceled their services.  He indicated he was not aware a Revdex.com complaint had been filed and that he did not need anything from UHC.     At this time Mr. [redacted]'s loan has been reinstated and any legal proceedings that had been initiated have been cancelled.  UHC has offered Mr. [redacted] an automatic withdrawal payment option to help him schedule his payments going forward.  At every step of Mr. [redacted]'s financial difficulty UHC attempted to contact him and discuss his account.  Loss mitigation applications were mailed to him requesting the opportunity to help him with a program to bring the account current if he were to qualify.  Mr. [redacted] did not return any of the applications nor did he respond to our phone or email contact attempts.  UHC will continue to engage Mr. [redacted] going forward and offer loss mitigation opportunities in the future if he were to need our assistance.  At this time, Mr. [redacted] has indicated he does not require anything from UHC.

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Address: 2479 S Lake Park Blvd, West Valley City, Utah, United States, 84120-8217

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