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Utility Tree Service

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Utility Tree Service Reviews (4)

*** *** *** received a call from the property of *** * *** *** *** on 11/16/to report vegetarian in *** powerlines***, *** ***, requested *** *** to inspect
the property*** ***, *** ***, inspected property on 11/17/16 and called *** *** to report his findings*** (***) told *** (***) to email the trouble order to utility Tree Service with instructions to clear the powerlines and leave debrisUTS received the request with the following instructions "R/O PROPERTY MESQUITE TREE NEED TRIMMING FROM PRIMARYS AND TRANSFORMER ONE TREE UPROOTED AND IS HANGING OFF OF CABLE AND VERIZON CUT TREE INTO SECTIONS AND LEAVE DEBRIS NEED TREE CREW A.S.A.P".
*** (***) reiterated these instructions to UTS stating "Approved to remove tree from linesLeave all debrisNo clean up requiredMake it safe for customer to complete"After UTS completed the order to clear the powerlines and leave the debris on site, UTS received an email from *** that the property owner contracted *** to complain about UTS for leaving the property without cleaning upUTS informed *** (***) about the customer's complaint to see what action should be taken for resolution*** requested UTS meet with the customer on 11/19/The morning of 11/19/*** told UTS not to attend the meeting because he explained to the owner that *** was only going to clear their lines and not cleanup his propertyOn 4/13/17 UTS contacted *** and offered to reimburse him (in good faith without admitting fault) for his $expense paid to the disposal companyWe have contacted Mr *** and he accepted the $Please consider this case closed and please remove UTS from any negative marks regarding the Revdex.comSincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me" I received the check and it clearedAll is resolvedThank you"

[redacted] received a call from the property of [redacted] on 11/16/15 to report vegetarian in [redacted] powerlines. [redacted], requested [redacted] to inspect the property. [redacted], inspected property...

on 11/17/16 and called [redacted] to report his findings. [redacted]) told [redacted]) to email the trouble order to utility Tree Service with instructions to clear the powerlines and leave debris.UTS received the request with the following instructions "R/O PROPERTY 2 MESQUITE TREE NEED TRIMMING FROM PRIMARYS AND TRANSFORMER ONE TREE UPROOTED AND IS HANGING OFF OF CABLE AND VERIZON CUT TREE INTO SECTIONS AND LEAVE DEBRIS NEED TREE CREW A.S.A.P". [redacted]) reiterated these instructions to UTS stating "Approved to remove tree from lines. Leave all debris. No clean up required. Make it safe for customer to complete".After UTS completed the order to clear the powerlines and leave the debris on site, UTS received an email from [redacted] that the property owner contracted [redacted] to complain about UTS for leaving the property without cleaning up.UTS informed [redacted]) about the customer's complaint to see what action should be taken for resolution. [redacted] requested UTS meet with the customer on 11/19/15. The morning of 11/19/15 [redacted] told UTS not to attend the meeting because he explained to the owner that [redacted] was only going to clear their lines and not cleanup his property.On 4/13/17 UTS contacted [redacted] and offered to reimburse him (in good faith without admitting fault) for his $750.00 expense paid to the disposal company. We have contacted Mr [redacted] and he accepted the $750. Please consider this case closed and please remove UTS from any negative marks regarding the Revdex.com.Sincerely,[redacted]

Review: Utility Tree Service trimmed and removed two trees on my property 16 November 2015 without removing the debris. They just left it. They were never given verbal or written permission to leave debris, only to trim one tree and remove a second tree.Desired Settlement: I paid $750 to [redacted] to remove the debris after unsuccessfully contacting both [redacted] who hired Utility Tree Service. I have a letters from the [redacted] and [redacted], the latter of which specifically mentions the responsibility of Utility Tree Service. My cancelled check to Mr. [redacted] and the notation of a $100 deposit on the check is to be noted, totalling $750.

Business

Response:

[redacted] received a call from the property of [redacted] on 11/16/15 to report vegetarian in [redacted] powerlines. [redacted], requested [redacted] to inspect the property. [redacted], inspected property on 11/17/16 and called [redacted] to report his findings. [redacted]) told [redacted]) to email the trouble order to utility Tree Service with instructions to clear the powerlines and leave debris.

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Description: Tree Service

Address: 1884 Keystone Ct # A, Redding, California, United States, 96003-4870

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