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Utz Quality Foods

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Utz Quality Foods Reviews (3)

September 27, 2016Dear [redacted] :We recently got a notification from the that you had reached out to contact us and we had not respondedI did a search through our written correspondence and our database and was unable to locate your communication.That said, the information that you provided to the is helpful and what we need to let our Quality Assurance Team know about your experienceWe have created a case for them to review and evaluate any issues with that specific batch.Thank you for being a loyal Utz fan Enclosed are some replacement coupons to a few new bags for youIf you have any further questions or concerns please let me knowI am happy to helpSincerely,Ashley B, Customer Care Supervisor

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I have not yet received their letter but will be on the lookout Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: They forgot the Apt [redacted] on the address so whatever is being sent I will not receive Also I tried to contact them and the store previously even had the receipt and was not giving any service Why should I have to hold on to things that long I dug throw trash just to be able to find a bag to send them pics What is the refund amount I was told it would be three weeks for this Regards, [redacted]

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