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V-Dac, LLC

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V-Dac, LLC Reviews (2)

Initial Business Response / [redacted] (1000, 6, 2015/12/18) */ Thank you for processing this question/complaint from our customer The customer has stated that we do not pass [redacted] the proceeds to at least one of the charities listedShe is incorrect about thisShe makes this claim because of a correspondence that she says she had from a charity that states that they are not familiar with us, that they are not affiliated in any way with us and that they have never received a donation from usIn fact, we processed a donation to this charity in and sent the funds immediately upon processing in August of I have confirmed receipt of these funds with the charitySince then, they have received no other donations Ms [redacted] may be a bit confused as to how our program worksWe have some charities that register with us and actively work with us in operating their vehicle donation programsHowever, in some cases, a previous development director may have signed up with us and then moved on, leaving the account openWe also have other charities that receive funds from a donated vehicle where a donor "names" the organization as the one they wish to benefitIn all of these cases, we review the charity information and process the donation - sending funds to the indicated charityIt is not entirely surprising that a current development director may not have heard of us or be aware that their charity has received funds from usUnder no circumstances do we process a donated vehicle and not forward funds to the indicated charity and for Ms [redacted] to suggest so is simply false V-Dac has been in business since and has raised nearly $30,000,in vehicle donation funds for reputable nonprofits nationwide [redacted] ***, CEO, V-Dac, LLC XXX-XXX-XXXX Case # XXXXXXXX

Initial Business Response /* (1000, 6, 2015/12/18) */
Thank you for processing this question/complaint from our customer.
The customer has stated that we do not pass ** the proceeds to at least one of the charities listed. She is incorrect about this. She makes this claim because of a...

correspondence that she says she had from a charity that states that they are not familiar with us, that they are not affiliated in any way with us and that they have never received a donation from us. In fact, we processed a donation to this charity in 2012 and sent the funds immediately upon processing in August of 2012. I have confirmed receipt of these funds with the charity. Since then, they have received no other donations.
Ms. [redacted] may be a bit confused as to how our program works. We have some charities that register with us and actively work with us in operating their vehicle donation programs. However, in some cases, a previous development director may have signed up with us and then moved on, leaving the account open. We also have other charities that receive funds from a donated vehicle where a donor "names" the organization as the one they wish to benefit. In all of these cases, we review the charity information and process the donation - sending funds to the indicated charity. It is not entirely surprising that a current development director may not have heard of us or be aware that their charity has received funds from us. Under no circumstances do we process a donated vehicle and not forward funds to the indicated charity and for Ms. [redacted] to suggest so is simply false.
V-Dac has been in business since 2001 and has raised nearly $30,000,000 in vehicle donation funds for reputable nonprofits nationwide.
[redacted],
CEO, V-Dac, LLC
XXX-XXX-XXXX
Case # XXXXXXXX

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Address: 19 Richards Rd, Plymouth, Massachusetts, United States, 02360

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