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V. G. Murray & Company, Inc

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V. G. Murray & Company, Inc Reviews (1)

I have had several gas leaks and ac out and the rental company is no fixing them in an appropriate time I have had several gas leaks to which the gas company came out and red tagged my range. The apt complex sent a handy man over who put some leak sealer on it and left. Well the leak got worse so the gas company came back out and they made the company buy a new range. Now my ac is out for the second time in a month. Its been about two weeks all together with no ac so there for no cooking since my apt is already in the 80s. I have a dog which I paid a security deposit for. They have not offered me an ac unit fans a hotel room nothing. I went and purchased an ac unit out of my own pocket and they told me that was my choice.. This is not the way you treat people who rent from you. Desired SettlementI want my ac fixed. I want money to be taken off my rent for the food ive had to buy for take out. Ive had to board my dogs at a vet hospital everyday because its too hot for them in my apt. And I want to be refunded for the portable ac unit I had to buy. Business Response We have reached a mutual understanding with the tenant and neither party has any further dispute.Consumer Response I was very pleased with how the owner of the property management company handled my complaint. He was empathetic and seemed eager to find a solution that was fair to both parties. I was kept up to date with the progress of the situation. And communication was well improved. I appreciate the Revdex.com's help in mediating the resolution, I'm also appreciative that VG was willing to work with me. I enjoying living here and have lived here for several years, and look forward to remaining here. Thank you. Final Consumer Response

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Description: Apartment Complexes

Address: 722 Saint Marys St, Raleigh, North Carolina, United States, 27605-1425

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