June 22, 2017 RESPONSE TO COMPLAINT # *** In accordance with our Privacy Pledge as well as HIPAA (Health Insurance Portability and Accountability Act) regulations, it is our goal to protect all confidential policyholder information, including policy benefit information and
specifically claim information, while continuing to provide high quality service to our customers. As the disclosure of MsCrosdale’s policy and claim information is strictly prohibited, we are unable to provide any further information to you at this timeHowever, be assured that this matter is currently being investigated and MsCrosdale will be contacted directly once our review is complete If you have any questions, please let us know Sincerely, Tamara L***, Senior Coordinator Combined Insurance Company of America Consumer Service Investigations (toll free) ###-###-#### (fax) ###-###-####
June 22, 2017 RESPONSE TO COMPLAINT # *** In accordance with our Privacy Pledge as well as HIPAA (Health Insurance Portability and Accountability Act) regulations, it is our goal to protect all confidential policyholder information, including policy benefit information and
specifically claim information, while continuing to provide high quality service to our customers. As the disclosure of MsCrosdale’s policy and claim information is strictly prohibited, we are unable to provide any further information to you at this timeHowever, be assured that this matter is currently being investigated and MsCrosdale will be contacted directly once our review is complete If you have any questions, please let us know Sincerely, Tamara L***, Senior Coordinator Combined Insurance Company of America Consumer Service Investigations (toll free) ###-###-#### (fax) ###-###-####