Sent: Thursday, March 12, 8:PMTo: drteamCc: [redacted] Subject: Revdex.com Complaint Service ID: [redacted] Attention Complaint Service ID: [redacted] Dear Sir: Regarding our service call on the 02/21/we would like to apologize for the overcharge and any inconvenience that we might have caused The technician who was sent to rekey this home was new at the job and made a mistake by miscalculating and thus overchargingGolden Locksmith prides themselves on excellent customer service and will immediately rectify the situation by refunding $as well as deducting an additional $for any inconvenience that was unfortunately caused Most Sincerely, Golden Locksmith [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Sent: Thursday, March 12, 2015 8:58 PMTo: drteamCc: [redacted]...
Subject: Revdex.com Complaint Service ID: [redacted] Attention Complaint Service ID: [redacted]
Dear Sir: Regarding our service call on the 02/21/2015 we would like to apologize for the overcharge and any inconvenience that we might have caused. The technician who was sent to rekey this home was new at the job and made a mistake by miscalculating and thus overcharging. Golden Locksmith prides themselves on excellent customer service and will immediately rectify the situation by refunding $150.00 as well as deducting an additional $30.00 for any inconvenience that was unfortunately caused.
Most Sincerely, Golden Locksmith [redacted]
Sent: Thursday, March 12, 8:PMTo: drteamCc: [redacted] Subject: Revdex.com Complaint Service ID: [redacted] Attention Complaint Service ID: [redacted] Dear Sir: Regarding our service call on the 02/21/we would like to apologize for the overcharge and any inconvenience that we might have caused The technician who was sent to rekey this home was new at the job and made a mistake by miscalculating and thus overchargingGolden Locksmith prides themselves on excellent customer service and will immediately rectify the situation by refunding $as well as deducting an additional $for any inconvenience that was unfortunately caused Most Sincerely, Golden Locksmith [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
Sent: Thursday, March 12, 2015 8:58 PMTo: drteamCc: [redacted]...
Subject: Revdex.com Complaint Service ID: [redacted] Attention Complaint Service ID: [redacted]
Dear Sir: Regarding our service call on the 02/21/2015 we would like to apologize for the overcharge and any inconvenience that we might have caused. The technician who was sent to rekey this home was new at the job and made a mistake by miscalculating and thus overcharging. Golden Locksmith prides themselves on excellent customer service and will immediately rectify the situation by refunding $150.00 as well as deducting an additional $30.00 for any inconvenience that was unfortunately caused.
Most Sincerely, Golden Locksmith [redacted]