Initial Business Response /* (1000, 13, 2016/04/28) */
***
*** Came at the dealership to purchase a vehicle that would lower her paymentsShe mentioned a friend bought a vehicle from us and she was looking for a similar dealWe offered her a deal on a left over ***
that the payment was satisfactory to her which had the same powertrain as the other person she spoke about
Our sales lady *** offered her to go on a test drive with her personal unit which was a cylinder *** and she answered no need she knew how they drove
Due to the fact this was a left over *** we had to go get in ***, we asked her to sign the purchase agreement before we went and purchased the vehicleThe contract, payments, and all charges were explained to her prior to her signing any papers
She signed the papers on March 4th and we delivered her new vehicle on March the 8th with approximately 700km's on it
On March the 18th she returned to the dealership and stated she no longer wanted the vehicle because it didn't have enough powerShe left us the keys and went home without her ***At this time we took and parked the vehicle in the back of the dealership and took pictures of the vehicle to put online to see what kind of price we would get so that we could work on putting a price together for a cylinder vehicle
The correct mileage was 1788km's backed up by photos taken at 3:24pm March 18thAt no time did staff drive this vehicle apart from parking the unit at the back of the dealership(Backed up by Surveillance cameras)
We located a V*** in ***
Being a V*** it also had much more equipmentThe difference in this unit manufactured suggested retail price with all the extra equipment was $*** plus $*** tax, plus $*** to go pick up the unit in ***In total just the added equipment, taxes, delivery was $***
The balance of $*** would be the amount we were charging her to bring the vehicle back in that we had to turn around and sell as a used vehicle
This was a lady that had the opportunity to deal with a sales lady that we believe treated her very fairly
***
The $*** was for a much more equipped unit
***
Initial Business Response /* (1000, 13, 2016/04/28) */
***
*** Came at the dealership to purchase a vehicle that would lower her paymentsShe mentioned a friend bought a vehicle from us and she was looking for a similar dealWe offered her a deal on a left over ***
that the payment was satisfactory to her which had the same powertrain as the other person she spoke about
Our sales lady *** offered her to go on a test drive with her personal unit which was a cylinder *** and she answered no need she knew how they drove
Due to the fact this was a left over *** we had to go get in ***, we asked her to sign the purchase agreement before we went and purchased the vehicleThe contract, payments, and all charges were explained to her prior to her signing any papers
She signed the papers on March 4th and we delivered her new vehicle on March the 8th with approximately 700km's on it
On March the 18th she returned to the dealership and stated she no longer wanted the vehicle because it didn't have enough powerShe left us the keys and went home without her ***At this time we took and parked the vehicle in the back of the dealership and took pictures of the vehicle to put online to see what kind of price we would get so that we could work on putting a price together for a cylinder vehicle
The correct mileage was 1788km's backed up by photos taken at 3:24pm March 18thAt no time did staff drive this vehicle apart from parking the unit at the back of the dealership(Backed up by Surveillance cameras)
We located a V*** in ***
Being a V*** it also had much more equipmentThe difference in this unit manufactured suggested retail price with all the extra equipment was $*** plus $*** tax, plus $*** to go pick up the unit in ***In total just the added equipment, taxes, delivery was $***
The balance of $*** would be the amount we were charging her to bring the vehicle back in that we had to turn around and sell as a used vehicle
This was a lady that had the opportunity to deal with a sales lady that we believe treated her very fairly
***
The $*** was for a much more equipped unit
***