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Val-U Cleaners

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Val-U Cleaners Reviews (1)

Review: I took some laundry to the dry cleaners on 7/11/14 and was told they would be ready for pick up after 5:00 p.m. on 7/12/14. At the bottom of the pickup receipt, it states the business is open on Saturday from 6:00 a.m. to 7:00 p.m. However, when I arrived on 7/14/14 at 6:30 p.m. to pick up my laundry, the business was closed. The store hours posted on the window states the business is open from 6:00 a.m. to 6:00 p.m. on Saturday. I brought this to the attention of the clerk on the morning of 7/14/14 and he stated that he has brought it to the attention of the owner's but they refused to do anything about it. I think this can be easily resolved if the owner would change the ticket to reflect what is on the window so it would not be confusing to customers. If this problem has been brought to the owner's attention that means that other customers probably have been complaining as well.

That's why I am registering this complaint with Revdex.com because I consider this to be dishonest advertising. Please provide assistance in rectifying this matter.Desired Settlement: I would like for the owner to rectify the problem and make an apology to all customers in a written statement posted on the window that the conflicting schedules have been corrected.

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Description: DRY CLEANERS

Address: 1627 Pulaski Hwy, Bear, Delaware, United States, 19701

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