I bought a year old home which originally had fireplacesThey had all been closed off except oneI wanted to be sure the existing stove was safeThis company came to my home and said that I needed a liner, as my chimney was crackedThe liner that fit my stove would not fit in the chimneyThey gave estimates for a smaller wood stove and a liner to fit for a vented gas insert, and the last was for ventless logsI thought they were ordering the gas stove, but many months went by I called and they had an old phone number I asked if we needed a new estimate and we did notThey ordered the gas stove and I paid a hefty deposit early Spoke to owner for the first timeMy brother met him as I was at workHe was not sure if I knew there was no natural gas (I did, was going to get propane)so it was not put inNeighborhood petitioned for natural gas, so I waitedIt didn't happen, so called again this yearAsked if I could go with wood instead*** said I could, no me
I bought a year old home which originally had fireplacesThey had all been closed off except oneI wanted to be sure the existing stove was safeThis company came to my home and said that I needed a liner, as my chimney was crackedThe liner that fit my stove would not fit in the chimneyThey gave estimates for a smaller wood stove and a liner to fit for a vented gas insert, and the last was for ventless logsI thought they were ordering the gas stove, but many months went by I called and they had an old phone number I asked if we needed a new estimate and we did notThey ordered the gas stove and I paid a hefty deposit early Spoke to owner for the first timeMy brother met him as I was at workHe was not sure if I knew there was no natural gas (I did, was going to get propane)so it was not put inNeighborhood petitioned for natural gas, so I waitedIt didn't happen, so called again this yearAsked if I could go with wood instead*** said I could, no me