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Valassis Communications, Inc.

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Valassis Communications, Inc. Reviews (4)

[A default letter is provided here which indicates your rejection of the business's response. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of why I am rejecting this response appear below:
I first contacted Red Plum and Valassis in February asking to be removed from the mailing list.  It is now the latter part of June, and I still receive these mailings every week in my mail box despite having requested removal four months ago.  The fact whichever representative did not put the suppression request into the system at that time is not my problem.  I did what I was supposed to do.
Regards,
[redacted]

Hello, [redacted]  At this time we are not printing any RedPlum advertising materials for your address of [redacted]. We do not have this particular apartment number on our database. Please be aware that occasional postal delivery errors could result in receipt of RedPlum mailings...

intended for other mailboxes.   In an effort to reduce inconvenience, we have contacted your local post office and requested their assistance to discontinue the delivery of RedPlum mailers. If and when USPS updates their records to include your [redacted] we will apply the suppression to your apartment to ensure you don’t receive the RedPlum advertising. Sincerely,RedPlum Mailing List Group

Our records show that the consumer’s address of [redacted] TX was removed from the RedPlum mailing list on 5/22/17. It takes approximately five to six weeks for this process to become fully effective as Valassis pre-prints its mailing labels in advance. The removal...

status will remain effective for a period of five years.  The consumer may contact us by 4/22/22 if they wish to renew the address removal for an additional five years.   Please be aware that occasional postal delivery errors could result in receipt of RedPlum mailings intended for other mailboxes.  If this occurs, the consumer may contact the local Post Office and request the postal carrier correct this error.   Sincerely, Valassis RedPlum Mailing List Group

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

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Address: 19975 Victor Parkway, Livonia, Michigan, United States, 48152

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