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Vale Home Improvement Reviews (2)

From: [redacted]
sans-serif;"> <[redacted]>Date: Tue, May 27, 2014 at 7:08 AMSubject: Re: You have a new message from the of Metro Washington DC & Eastern Pennsylvania complaint #[redacted].To: "[email protected]" <[email protected]>We have already come to an agreement with the customer on this issue.Vale Home Improvement LLC

Review: On December 20, 2012, I contracted Vale Home Improvement LLC to do a construction project of an addition of 1,800sft. at the property located on [redacted], VA [redacted]. The total cost of the project is $111,100.00. I gave a check in the amount of $11,100.00 as the initial deposit to the contractor, [redacted], owner of Vale Home Improvement LLC on December 20, 2012 for the drawings needed to obtain the permits required to begin the construction project. As of today I am still waiting for the construction project to begin. Since the beginning I have been in contact with the contractor to find out the status of the project. On July 3, 2013, **. [redacted], owner of Vale Home Improvement LLC told me not to contact him again, because the person in charge of obtaining the permits was **. [redacted]. I explained to **. [redacted] that I contracted him therefore, I need to follow up with him even in the case he assigned another person to do the task. That day I hanged up with him to contact **. [redacted] who told me that everything was almost done to keep following up with him. I follow up in a weekly basis with **. [redacted] and **. [redacted] even though he never answered my calls or returned the messages I left in his voicemail. However as the time went by, I kept getting the same feedback from **. [redacted] who claimed that [redacted] County were very strict on approving the drawings and new requirements we requested by the county. On August 3, 2013,, I received a voice message from **. [redacted] informing me that he submitted for 2nd time the grading plan to [redacted] County. Finally, On August 9, 2013, I spoke with **. [redacted] to follow up but he promised to call me back after he contact **. [redacted], but he never contacted me again rather ignored my calls and messages. Finally, I decided to visit [redacted] County with my sister, [redacted] on August 22, 2013 and find out that the grading plan was submitted for first time on August 20, 2013. I continue to follow up with both **. [redacted] and **. [redacted], but none of them answered my telephone calls. I decided to continue follow up directly with the [redacted] County to find out that on August 29, 2013, the grading plan was rejected due to 13 insufficiencies. On October 14, 2013, **. [redacted] sent an e-mail explaining that due to other important projects he had he stopped working on the corrections of my construction project. I forwarded the e-mail to **. [redacted] to inform him of the situation (after he was holding my money for 10 months) he did not responded the e-mails I sent to him on October 4, 11, and 14 of 2013. On October 18, 2013, I decided to hire an attorney who mailed a letter to **. [redacted] asking him to contact his legal office to discuss the reasons why he has not been able to obtain the permits after almost a year. On November 14, 2013, **. [redacted] contacted my sister, [redacted] to inform her that it was required the payment of $2,000.00 for the Responsible Land Distributer Certification Form in order to obtain the permits. I left him a message to please contact my attorney since I had a legal representation at the time. He contacted the attorney and agreed to sign an addendum to include timelines to each phase of the construction project. He never follow up with the attorney after that telephone call, however I paid the $2,000.00 on November 27, 2013. Also, I learned that day while I was at [redacted] County that the grading plan was approved but not released due to an outstanding balance of $1,383.00. The attorney suggested that I file a complaint with the Department of Occupational Licensing and Regulations of Virginia (DPOR), instead of continue paying legal fees since **. [redacted] decided not to communicate with my attorney or myself.

As of today the contractor has not done anything yet in regards to the construction project. We learned that **. [redacted] had until February 26, 2014 to answer the complaint we filed with DPOR, but as of today he has not done anything instead and once again he ignored the regulator of his license. Additionally, I find out from [redacted] County that they approved the permits of the construction project submitted under my property address for the square footage of 1,542 sqft. instead of the 1,800sqft as described on the contract signed on December 20, 2012. The DPOR suggested that I file a simultaneous complaint with your agency to make more pressure on the contractor. The reality is that the contractor stopped contacting my attorney, did not reply to DPOR and continue avoiding me.Desired Settlement: Completion of the construction project under the following conditions: Credit for the difference in square footage of 258sqf and addendum to the contract establishing specific timelines.



From: [redacted] <[redacted]>

Date: Tue, May 27, 2014 at 7:08 AM

Subject: Re: You have a new message from the of Metro Washington DC & Eastern Pennsylvania complaint #[redacted].

To: "[email protected]" <[email protected]>

We have already come to an agreement with the customer on this issue.

Vale Home Improvement LLC

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Description: Home Improvements, Painting Contractors, Patio & Deck Builders, Handyman Services

Address: 4762 Cheswald Ct, Woodbridge, Virginia, United States, 22192-5339


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