Valet Anywhere Reviews (4)
Valet Anywhere Rating
Address: 575 8th Ave Rm 2100, New York, New York, United States, 10018-3047
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Address: 575 8th Ave Rm 2100, New York, New York, United States, 10018-3047
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I apologize for the experience that Ben has receivedWe did not intend to mislead Ben in any way - our website and terms of service states that this is a monthly serviceAfter a month of using us and taking back his car, Ben gave no indication that he was going to cancel via phone or email After months have passed and charging him times, Ben called in to dispute the chargesPlease note that we also sent Ben email receipts, one for every time we billed him, but no response from him until after the 3rd time we charged him.We initially refunded him of the months since we still had to pay for his parking spot even though he never parked with us after a monthBen disagreed with this and wanted a full refundThis issue was escalated to mgmt and we ended up refunding the rest of the amount on 10/**
I apologize for the experience that Ben has receivedWe did not intend to mislead Ben in any way - our website and terms of service states that this is a monthly serviceAfter a month of using us and taking back his car, Ben gave no indication that he was going to cancel via phone or email
After months have passed and charging him times, Ben called in to dispute the chargesPlease note that we also sent Ben email receipts, one for every time we billed him, but no response from him until after the 3rd time we charged him.We initially refunded him of the months since we still had to pay for his parking spot even though he never parked with us after a monthBen disagreed with this and wanted a full refundThis issue was escalated to mgmt and we ended up refunding the rest of the amount on 10/**
I apologize for the experience that Ben has receivedWe did not intend to mislead Ben in any way - our website and terms of service states that this is a monthly serviceAfter a month of using us and taking back his car, Ben gave no indication that he was going to cancel via phone or email
After months have passed and charging him times, Ben called in to dispute the chargesPlease note that we also sent Ben email receipts, one for every time we billed him, but no response from him until after the 3rd time we charged him.We initially refunded him of the months since we still had to pay for his parking spot even though he never parked with us after a monthBen disagreed with this and wanted a full refundThis issue was escalated to mgmt and we ended up refunding the rest of the amount on 10/**
I...
apologize for the experience that Ben has received. We did not intend to mislead Ben in any way - our website and terms of service states that this is a monthly service. After a month of using us and taking back his car, Ben gave no indication that he was going to cancel via phone or email. After 3 months have passed and charging him 3 times, Ben called in to dispute the charges. Please note that we also sent Ben 3 email receipts, one for every time we billed him, but no response from him until after the 3rd time we charged him.We initially refunded him 2 of the 3 months since we still had to pay for his parking spot even though he never parked with us after a month. Ben disagreed with this and wanted a full refund. This issue was escalated to mgmt and we ended up refunding the rest of the amount on 10/**.