Valhalla Pure Outfitters Courtenay

I've paid for a car wash and when my car was finished there was a scratch on the side of the carManagement insisted it was impossible
nissan pathfinder, passenger side front door around noon
My car was scratched while in their careManagement insisted it was impossible and spent an hour reviewing the security footage
They sent me to the back room to show me what they found but the spot they were saying was the scratch was just light I had to bring them back outside to show that the light was too high up on the car door to be the scratch