I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The boots were old and the front was rolled over to the side due to the way the customer walked. When I replaced the soles and heels this caused the boots not to be as rolled. He just needs to walk on them a few days and they will revert to being rolled over to the side again.
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The boots were old and the front was rolled over to the side due to the way the customer walked. When I replaced the soles and heels this caused the boots not to be as rolled. He just needs to walk on them a few days and they will revert to being rolled over to the side again.