Initial Business Response / [redacted] (1000, 5, 2015/11/16) */ Contact Name and Title: Brian G [redacted] , Owner Contact Phone: Contact Email: [redacted] Regarding Case # [redacted] Dear David D [redacted] of the Revdex.com of Akron, I attempted to resolve this issue by providing very prompt customer service by responding within minutes of requesting assistanceCustomer did not want to try to complete the online waiver an alternative way prior to arrival, and requested a refund in fullI explained I was sorry, and issued him a full refundPlease contact the Customer, and have him recheck his current banking statementIf he still has not received the payment I would be happy to do whatever it takes to resolve this complaint Sincerely, Brian G [redacted] Iraqi Veteran Valley City Paintball Club, LLC
Initial Business Response /* (1000, 5, 2015/11/16) */
Contact Name and Title: Brian G***, Owner
Contact Phone:
Contact Email: ***
Regarding Case #***
Dear David D*** of the Revdex.com of Akron,
I attempted to resolve this issue
by providing very prompt customer service by responding within minutes of requesting assistanceCustomer did not want to try to complete the online waiver an alternative way prior to arrival, and requested a refund in fullI explained I was sorry, and issued him a full refundPlease contact the Customer, and have him recheck his current banking statementIf he still has not received the payment I would be happy to do whatever it takes to resolve this complaint
Sincerely,
Brian G***
Iraqi Veteran
Valley City Paintball Club, LLC
Initial Business Response / [redacted] (1000, 5, 2015/11/16) */ Contact Name and Title: Brian G [redacted] , Owner Contact Phone: Contact Email: [redacted] Regarding Case # [redacted] Dear David D [redacted] of the Revdex.com of Akron, I attempted to resolve this issue by providing very prompt customer service by responding within minutes of requesting assistanceCustomer did not want to try to complete the online waiver an alternative way prior to arrival, and requested a refund in fullI explained I was sorry, and issued him a full refundPlease contact the Customer, and have him recheck his current banking statementIf he still has not received the payment I would be happy to do whatever it takes to resolve this complaint Sincerely, Brian G [redacted] Iraqi Veteran Valley City Paintball Club, LLC
Initial Business Response /* (1000, 5, 2015/11/16) */
Contact Name and Title: Brian G***, Owner
Contact Phone:
Contact Email: ***
Regarding Case #***
Dear David D*** of the Revdex.com of Akron,
I attempted to resolve this issue
by providing very prompt customer service by responding within minutes of requesting assistanceCustomer did not want to try to complete the online waiver an alternative way prior to arrival, and requested a refund in fullI explained I was sorry, and issued him a full refundPlease contact the Customer, and have him recheck his current banking statementIf he still has not received the payment I would be happy to do whatever it takes to resolve this complaint
Sincerely,
Brian G***
Iraqi Veteran
Valley City Paintball Club, LLC