Valley Cleaners of Sunnyside, LLC

Our firm strongly believes that this complaint is without merit and should be removed This client initially spoke to our firm when a possibility existed to modify her current parenting plan and possibly file for a relocation However, between the time that she first spoke to our firm and came into the office to hire and meet with the attorney and paralegal, she had filed multiple requests with the court for relocation on her own which were all denied Further, in this gap between speaking with the firm and hiring the firm she was ordered by the Court to not remove the child from the state of Arizona Nonetheless she left the state with the child anyway As such, when the client finally came into the office, she was flat out told that another relocation could not be filed and that she must stay in Arizona and abide by the Court order Despite this, she left againAs a result, at the first hearing the attorney from this office attended with Ms***, the Court was made aware of a text message Ms [redacted] sent to Father where she called the Judge “a fking ***,” and the Best Interest Attorney recommended to the Court that Mother only have supervised visits based on her history of disobeying Court orders and leaving the state with the minor child The Judge did just that At the last hearing the attorney attended on February 22, 2017, the attorney from this office was able to convince the Judge to remove the supervision requirement from Mother’s parenting time The client then asked for this firm to withdraw from representation as she insisted on filing a relocation The client has never asked for a billing statement until we received this Revdex.com complaint notice We are absolutely amenable to generating a billing statement and should any monies be due back to her for a refund she will receive same in a timely manner

As was set forth in her reply letter; this former client is comparing legal services we provided to "bullets", "shootings", and that she could be "dead" because of our servicesThis former client said similar things during the course of our representation She either has mental health issues or is severely confused as to what a lawyer can or cannot accomplish This former client has made it clear she will settle for nothing except 100% of her money back despite our firm getting her case to a position wherein the other side would default and she would get her decree but SHE, not our firm, chose to stop moving forward with the matter and wanted it delayed a further seven to eight months, which we were unwilling to do for her Again, I wish this former client peace but we cannot agree in any way, shape, or form with these continued baseless accusations Thank you

In this gap between speaking with the firm and paying the retainer numerous phone calls were ignored. It took a month for firm to file notice of representation. Initially the firm was retained to hold a relocation hearing. The judge is unaware of signifiant domestic violence, fathers abuse of the system as continued domestic violence, and the fact that mother fears for childs safety if forced to give a 60 day notice due to fathers extended family being only 4 hours away in Mexico. These factors show good cause in child missing court ordered visitation. Relocation is in the child best interest and that should be the only concern in the case. Attorney who initially stated how the judge needed to review the evidence was refusing to submit information to the court is just lazy and after choosing to abandon the case because she's scared should return funds that would have been used for the hearing. Attorney is inexperienced and does not have children or understand how to handle a case involving domestic violence. The text message regarding the judge is not relevant since it will not be submitted at evidentiary hearing. I never would have retained the firm if it wasn't specifically for the relocation hearing which attorney stated due to domestic violence would be easily granted.

I am not permitted to go into the specifics of any legal matter However, every year our firm successfully represents hundreds of clients Occasionally, a client like the one who has made this complaint may be confused about the legal process, how it works, and what can and cannot be
accomplished in a family law legal matter I can't control whether a person like this former client makes a complaint We tried to offer a partial refund to her because she was unhappy and she declined it and instead threatened all types of lawsuits, complaints, and "pain and suffering" our firm would receive from her This former client had already had several divorce/separations filed and dismissed, and we were merely the last one in the history of her marriage She asked us to represent her for over one year on just a flat fixed fee structure and when we said we couldn't do that for over a year she became angry, threatening, and will not stop until she exacts as much potential "pain and suffering" to our firm as she is able There is nothing our firm can or could do to satisfy this person Her claims are as inaccurate as are her beliefs about the "law" Our firm has represented thousands of people over the last eleven years and every so often we get a client like this former client who is just impossible to please, explain things to satisfactorily, etc She acts as if getting correspondence and/or help from another member of our firm, which is spelled out clearly in the fee agreement is somehow a crime Her position from the outset was one of mistrust, innuendo, and being a victim I wish her peace and serenity in whatever she's looking to accomplish

As was set forth in her reply letter; this former client is comparing legal services we provided to "bullets", "shootings", and that she could be "dead" because of our services. This former client said similar things during the course of our representation.  She either has mental health issues or is severely confused as to what a lawyer can or cannot accomplish.   This former client has made it clear she will settle for nothing except 100% of her money back despite our firm getting her case to a position wherein the other side would default and she would get her decree but SHE, not our firm, chose to stop moving forward with the matter and wanted it delayed a further seven to eight months, which we were unwilling to do for her.  Again, I wish this former client peace but we cannot agree in any way, shape, or form with these continued baseless accusations.  Thank you.

In this matter the former client is upset with the result and outcome of the case.  Unfortunately, in family law judges make decisions that don't seem to make a lot of sense for mothers and/or fathers.  It is the unfortunate nature of litigating child custody issues.  In most cases one or both of the parents are upset with the judge's decisions.  In this particular matter decisions and actions had been taken by the former client that were against legal advice but more importantly were frowned upon by the judge.  Instead of accepting legal advice on how to move forward and determine how to achieve obtainable goals in the case the former client has sought to blame counsel and ask for a full refund despite the firm having performed substantial work in the case that actually exceeded the amount charged.  I do not think that this former client will be satisfied with any explanation of what happened because of the emotional nature of the family law process.  As an owner of a very well established firm I am never happy to see a former client with the firm, whether that client be primarily represented by one of our family law attorneys or myself, be upset with a result or with our services.  However, we are always 100% committed to our clients and doing our best.  Unfortunately, even our best in family law sometimes results in outcomes which we hope would be better.  We wish this former client the best of luck moving forward in her family law matter.

Our firm strongly believes that this complaint is without merit and should be removed.  This client initially spoke to our firm when a possibility existed to modify her current parenting plan and possibly file for a relocation.  However, between the time that she first spoke to our firm...

and came into the office to hire and meet with the attorney and paralegal, she had filed multiple requests with the court for relocation on her own which were all denied.  Further, in this gap between speaking with the firm and hiring the firm she was ordered by the Court to not remove the child from the state of Arizona.   Nonetheless she left the state with the child anyway.  As such, when the client finally came into the office, she was flat out told that another relocation could not be filed and that she must stay in Arizona and abide by the Court order.  Despite this, she left again. As a result, at the first hearing the attorney from this office attended with Ms. [redacted], the Court was made aware of a text message Ms. [redacted] sent to Father where she called the Judge “a fking [redacted],” and the Best Interest Attorney recommended to the Court that Mother only have supervised visits based on her history of disobeying Court orders and leaving the state with the minor child.  The Judge did just that.   At the last hearing the attorney attended on February 22, 2017, the attorney from this office was able to convince the Judge to remove the supervision requirement from Mother’s parenting time.  The client then asked for this firm to withdraw from representation as she insisted on filing a relocation.  The client has never asked for a billing statement until we received this Revdex.com complaint notice.  We are absolutely amenable to generating a billing statement and should any monies be due back to her for a refund she will receive same in a timely manner.

Dear Revdex.com: First of all, I thank you for your GREAT service. Second, Mr. [redacted] tries to take advantage of the previous attempts to get a divorce by mentioning "SEVERAL" times. It was NOT several! It was just twice. It's not a big number during 14 years of marriage, is it?  I tried to summarized my complaint and because of that I didn't mention all details. I can send you a longer detailed letter to see what really they did to me. I also can send you his OWN misleading emails to me.   Because of your policy, before filing a complaint here, I sent Mr. [redacted] an email to notify him. And he told me he didn't like the blackmailing! How could it be BLACKMAILING??? First of all, I ask for my OWN money (not a penny of their money) for the service I was promised but I NEVER RECEIVED. Second, I'm just going to do all LEGAL actions, not any illegal actions to take my OWN money back. They charged me for ALL emails and even for my first and last phone call to my unknown lawyer ($125 for a less than 5 minutes call, only to make an appointment with her!) which were supposed to be free, but they charged me $4,025 for that! They even charged me $125 for an email they sent me to notify me that they withdrew from my case. They also charged me $125 for the motion to withdraw. $250 for dropping my case! It's like you hire and PAY somebody to protect you. But instead of doing his job, he shoots you and sends you a bill for the bullet(s)! No doubt he has done SOMETHING! But NOTHING to do his job and protect you. The way they treated me was HORRIBLE and SO UNFAIR. They took advantage of me. I don't want this happens to anybody else. Nobody deserves it. Mr. [redacted] has offered me $1,500 refund which is not acceptable. $3,000 for doing what?  Not helping me AT ALL? And making my situation MUCH WORSE? I could be dead just because of their significant job!!! Thanks a lot for your time.

In this gap between speaking with the firm and paying the retainer numerous phone calls were ignored. It took a month for firm to file notice of representation. Initially the firm was retained to hold a relocation hearing. The judge is unaware of signifiant domestic violence, fathers abuse of the system as continued domestic violence, and the fact that mother fears for childs safety if forced to give a 60 day notice due to fathers extended family being only 4 hours away in Mexico. These factors show good cause in child missing court ordered visitation. Relocation is in the child best interest and that should be the only concern in the case. Attorney who initially stated how the judge needed to review the evidence was refusing to submit information to the court is just lazy  and after choosing to abandon the case because she's scared should return funds that would have been used for the hearing. Attorney is inexperienced and does not have children or understand how to handle a case involving domestic violence. The text message regarding the judge is not relevant since it will not be submitted at evidentiary hearing. I never would have retained the firm if it wasn't specifically for the relocation hearing which attorney stated due to domestic violence would be easily granted.